Hiya
About Us
At Hiya, we’re revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity
Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch
Hiya Protect , the first network-based spam-blocking solution. In 2019, we introduced
Hiya Connect , a branded call SaaS platform that helps businesses reach more customers by phone.
Today, our
Voice Intelligence Platform
supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more.
About the Position This role is an individual contributor position responsible for qualifying and scheduling meetings for our Account Executives through both inbound and Outbound processes. You will be working closely with the sales and marketing teams. The SDR will perform prospecting, marketing event outreach and perform general sales development functions to build a pipeline within targeted accounts designated by management.
We’re excited about you because you’re the kind of person that has high energy, is not afraid to get on the phone, has grit and wants to learn a lot about the SaaS sales process. You will conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Hiya. SDRs are the first impression for our prospects and have a huge impact on Hiya’s success.
What You’ll Do
Build and manage lead development pipeline in an Inbound and Outbound motion
Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume
Achieve or exceed goal for qualified leads to Sales on a monthly basis
Qualify all sales leads based upon lead qualification criteria definitions
Research and identify high‑potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc.
Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target prospects
Develop superior customer service relationships with prospects
Provide weekly activity reports to management
Proactively learn Hiya product, competitive products, and market knowledge via website, on‑line webinars, and other marketing information
Update lead status and all prospect interactions in CRM application daily
Continuous learning through mock calls, formal training, and regular coaching and feedback
Work in different time zones
Qualities that will make you successful:
Goal orientated: You thrive in environments where performance is measured and targets are clear. In an SDR role, you stay focused on hitting daily outreach numbers, booking qualified meetings, and consistently improving conversion rates. You're motivated by challenges and break larger goals into achievable milestones to stay on track. You take ownership of your pipeline and use data to adjust your approach for maximum impact.
The person in this role must embody Hiya’s key values of
Serving
our customers,
Doing
rather than observing,
Improving
ourselves and our business,
Owning
and holding ourselves accountable for success, and
Leading
by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions.
You will have a fast start if you have experience:
Sales and/or lead qualification experience (with an emphasis on outbound prospecting)
Experience with lead qualification at all levels within organizations – managers, directors, VPs, executives
You know what to say and more importantly, how to say it
Comfortable with making phone calls and objection handling
Ability to work in a high energy, fast‑paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work
Proficient with standard corporate productivity tools
Experience using Hubspot or Marketo, Salesforce, Outreach , LinkedIn Sales Navigator and other 3rd party integration tools
Energized working at a fast‑paced company where the feedback and cycle is measured in hours rather than weeks with lots of chang
“Get it done” attitude and team spirit while building a career‑defining opportunity in a proven, results‑oriented team
The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.
More Details The On Target Earning (OTE) for this role is $87,500 with the base being $70,000. Commission will be based on Individual performance/company performance When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.
Start Date: Immediately
Status: Full‑time
Type: Hybrid, 2 days per week in office
Location: Seattle
Travel Requirements:
Department: Sales
Reports to: Director of Sales
Benefits
Equity compensation
401K program with 3% match through Fidelity Investments
Self managed vacation plan
15 Paid holidays including Recharge Days
Medical, dental, and vision for the employee and 50% coverage for dependents
Flexible spending, health savings accounts and Pretax dependent day care savings plan
Paid parental leave
Voluntary Life and AD&D, and Accident insurance options
Employer‑paid life insurance
Employer‑paid long‑term disability coverage (in qualifying states)
Donation Matching for a charity of your choice (up to $1,000/ year)
$1,000/year reimbursement in Professional Development funds
This position is based in Seattle, WA, USA.
We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.
Our team has won various awards over the last 4 years from Built‑in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people‑centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You’ll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
#J-18808-Ljbffr
Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch
Hiya Protect , the first network-based spam-blocking solution. In 2019, we introduced
Hiya Connect , a branded call SaaS platform that helps businesses reach more customers by phone.
Today, our
Voice Intelligence Platform
supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more.
About the Position This role is an individual contributor position responsible for qualifying and scheduling meetings for our Account Executives through both inbound and Outbound processes. You will be working closely with the sales and marketing teams. The SDR will perform prospecting, marketing event outreach and perform general sales development functions to build a pipeline within targeted accounts designated by management.
We’re excited about you because you’re the kind of person that has high energy, is not afraid to get on the phone, has grit and wants to learn a lot about the SaaS sales process. You will conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Hiya. SDRs are the first impression for our prospects and have a huge impact on Hiya’s success.
What You’ll Do
Build and manage lead development pipeline in an Inbound and Outbound motion
Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume
Achieve or exceed goal for qualified leads to Sales on a monthly basis
Qualify all sales leads based upon lead qualification criteria definitions
Research and identify high‑potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc.
Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target prospects
Develop superior customer service relationships with prospects
Provide weekly activity reports to management
Proactively learn Hiya product, competitive products, and market knowledge via website, on‑line webinars, and other marketing information
Update lead status and all prospect interactions in CRM application daily
Continuous learning through mock calls, formal training, and regular coaching and feedback
Work in different time zones
Qualities that will make you successful:
Goal orientated: You thrive in environments where performance is measured and targets are clear. In an SDR role, you stay focused on hitting daily outreach numbers, booking qualified meetings, and consistently improving conversion rates. You're motivated by challenges and break larger goals into achievable milestones to stay on track. You take ownership of your pipeline and use data to adjust your approach for maximum impact.
The person in this role must embody Hiya’s key values of
Serving
our customers,
Doing
rather than observing,
Improving
ourselves and our business,
Owning
and holding ourselves accountable for success, and
Leading
by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions.
You will have a fast start if you have experience:
Sales and/or lead qualification experience (with an emphasis on outbound prospecting)
Experience with lead qualification at all levels within organizations – managers, directors, VPs, executives
You know what to say and more importantly, how to say it
Comfortable with making phone calls and objection handling
Ability to work in a high energy, fast‑paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work
Proficient with standard corporate productivity tools
Experience using Hubspot or Marketo, Salesforce, Outreach , LinkedIn Sales Navigator and other 3rd party integration tools
Energized working at a fast‑paced company where the feedback and cycle is measured in hours rather than weeks with lots of chang
“Get it done” attitude and team spirit while building a career‑defining opportunity in a proven, results‑oriented team
The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.
More Details The On Target Earning (OTE) for this role is $87,500 with the base being $70,000. Commission will be based on Individual performance/company performance When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.
Start Date: Immediately
Status: Full‑time
Type: Hybrid, 2 days per week in office
Location: Seattle
Travel Requirements:
Department: Sales
Reports to: Director of Sales
Benefits
Equity compensation
401K program with 3% match through Fidelity Investments
Self managed vacation plan
15 Paid holidays including Recharge Days
Medical, dental, and vision for the employee and 50% coverage for dependents
Flexible spending, health savings accounts and Pretax dependent day care savings plan
Paid parental leave
Voluntary Life and AD&D, and Accident insurance options
Employer‑paid life insurance
Employer‑paid long‑term disability coverage (in qualifying states)
Donation Matching for a charity of your choice (up to $1,000/ year)
$1,000/year reimbursement in Professional Development funds
This position is based in Seattle, WA, USA.
We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.
Our team has won various awards over the last 4 years from Built‑in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people‑centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You’ll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
#J-18808-Ljbffr