OneTouch Direct
Chat Sales and Support Representative - TPA
OneTouch Direct, Tampa, Florida, United States, 33602
Chat Sales And Support Representative
At OneTouch Direct, we're all about creating meaningful interactions. We aren't just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile. As a Chat Sales and Support Representative at our Tampa location, you'll have the unique opportunity to assist our valued customers in real-time through chat. Whether they have questions, need assistance, or just want to know more about our services, you'll be the friendly face (well, technically a friendly text!) that they turn to for help. What you'll be up to: Engaging with customers through our chat platform, providing swift and friendly support. Understanding customer queries to deliver accurate and timely information. Inbound chat sales. No cold calling! Resolving customer issues with a cheerful and solution-oriented approach. Ensuring a seamless and delightful experience as you handle multiple chats. Knowing when to escalate matters to ensure customer concerns are fully addressed.
At OneTouch Direct, we're all about creating meaningful interactions. We aren't just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile. As a Chat Sales and Support Representative at our Tampa location, you'll have the unique opportunity to assist our valued customers in real-time through chat. Whether they have questions, need assistance, or just want to know more about our services, you'll be the friendly face (well, technically a friendly text!) that they turn to for help. What you'll be up to: Engaging with customers through our chat platform, providing swift and friendly support. Understanding customer queries to deliver accurate and timely information. Inbound chat sales. No cold calling! Resolving customer issues with a cheerful and solution-oriented approach. Ensuring a seamless and delightful experience as you handle multiple chats. Knowing when to escalate matters to ensure customer concerns are fully addressed.