Cellular World
Wireless Retail Sales Manager - Macon
Cellular World, Chicago, Illinois, United States, 60290
Cellular World | AT&T Authorized Retailer
$55,000 - $70,000
annually includes sales commissions and bonuses
Cellular World , an AT&T Authorized Retailer, has immediate opportunity as a
Wireless Retail Store / Sales Manager . We are looking for experienced sales managers who can lead, inspire and motivate a sales team to greatness!
Company Cellular World
is a fast-growing AT&T Authorized Retailer based in Texas. With over 120 locations throughout the United States, we pride ourselves on offering our wonderful AT&T customers world‑class customer services. At Cellular World, we understand it takes dedicated and passionate people to deliver great customer service. This is why we are dedicated to the personal and professional growth and well‑being for each of our fantastic team members.
Role As a
Wireless Retail Store / Sales Manager , your goals are to ensure the store delivers an excellent customer experience using the Cellular World’s 5 Key Behaviors, exceed sales metrics, manage and protect company assets, and increase profitability—all while developing your team to be best in class.
Benefits
Strong base pay with commissions and sales bonuses every month!
Industry training with initial training pay
Tenure increase program
PTO accrual
Overtime pay
Medical/Dental and vision benefits options
Long‑term and short‑term disability insurance benefits options
401(k) plan with a company contribution
Incredible employee discount not to exceed 57% on up to 5 lines on AT&T’s premium wireless service
Huge discounts on accessories and additional AT&T products and services, giving you access to the latest and greatest, trending gadgets
A new hire budget to spend on a wide range of team‑color apparel
Responsibilities
Drive sales and customer satisfaction using the 5 Key behaviors
Meet and exceed monthly sales goals; achieve personal sales goals and assist employees with closing sales and customer service
Observe customer experience to determine the focus of the 6‑step sales process
Ensure proper opening and closing of the retail location with completion of all open/close procedures
Training – ensure 100% completion of all required training monthly and annually per AT&T compliance standards
Inventory – manage ordering, receiving, discrepancies, and complete daily, weekly, and month‑end counts as needed
Provide resolution to customer complaints regarding sales and service
Develop and manage positive business relationships with staff and customers
Provide continuous coaching to sales associates in all aspects of wireless sales and service
Provide positive reinforcement and training to promote learning and growth of sales associates; recognize top performers and lower performers to improve
New hires – review resumes, perform initial phone screens, in‑person interviews, and complete onboarding paperwork
Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information
Ensure proper merchandising within the store, including product placement, display, and brand compliance per AT&T requirements
Develop and maintain relationships with co‑workers and consumers
Requirements
Previous retail or customer service management experience is required
Proven leadership and employee management skills
Ability to stand for long periods and work full time, weekends, and during peak retail selling periods; work at various locations may also be required
Tech‑savvy and enjoy working with interactive technology devices
Enjoy working in a team environment & engaging consumers; must be enthusiastic and have the drive needed to complete sales
Independent and self‑motivated team player
Regular physical activity will be required (e.g., setting up promotional material, changing displays, etc.)
Reliable transportation
Must be at least 18 years of age
Must be able to pass background checks
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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annually includes sales commissions and bonuses
Cellular World , an AT&T Authorized Retailer, has immediate opportunity as a
Wireless Retail Store / Sales Manager . We are looking for experienced sales managers who can lead, inspire and motivate a sales team to greatness!
Company Cellular World
is a fast-growing AT&T Authorized Retailer based in Texas. With over 120 locations throughout the United States, we pride ourselves on offering our wonderful AT&T customers world‑class customer services. At Cellular World, we understand it takes dedicated and passionate people to deliver great customer service. This is why we are dedicated to the personal and professional growth and well‑being for each of our fantastic team members.
Role As a
Wireless Retail Store / Sales Manager , your goals are to ensure the store delivers an excellent customer experience using the Cellular World’s 5 Key Behaviors, exceed sales metrics, manage and protect company assets, and increase profitability—all while developing your team to be best in class.
Benefits
Strong base pay with commissions and sales bonuses every month!
Industry training with initial training pay
Tenure increase program
PTO accrual
Overtime pay
Medical/Dental and vision benefits options
Long‑term and short‑term disability insurance benefits options
401(k) plan with a company contribution
Incredible employee discount not to exceed 57% on up to 5 lines on AT&T’s premium wireless service
Huge discounts on accessories and additional AT&T products and services, giving you access to the latest and greatest, trending gadgets
A new hire budget to spend on a wide range of team‑color apparel
Responsibilities
Drive sales and customer satisfaction using the 5 Key behaviors
Meet and exceed monthly sales goals; achieve personal sales goals and assist employees with closing sales and customer service
Observe customer experience to determine the focus of the 6‑step sales process
Ensure proper opening and closing of the retail location with completion of all open/close procedures
Training – ensure 100% completion of all required training monthly and annually per AT&T compliance standards
Inventory – manage ordering, receiving, discrepancies, and complete daily, weekly, and month‑end counts as needed
Provide resolution to customer complaints regarding sales and service
Develop and manage positive business relationships with staff and customers
Provide continuous coaching to sales associates in all aspects of wireless sales and service
Provide positive reinforcement and training to promote learning and growth of sales associates; recognize top performers and lower performers to improve
New hires – review resumes, perform initial phone screens, in‑person interviews, and complete onboarding paperwork
Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information
Ensure proper merchandising within the store, including product placement, display, and brand compliance per AT&T requirements
Develop and maintain relationships with co‑workers and consumers
Requirements
Previous retail or customer service management experience is required
Proven leadership and employee management skills
Ability to stand for long periods and work full time, weekends, and during peak retail selling periods; work at various locations may also be required
Tech‑savvy and enjoy working with interactive technology devices
Enjoy working in a team environment & engaging consumers; must be enthusiastic and have the drive needed to complete sales
Independent and self‑motivated team player
Regular physical activity will be required (e.g., setting up promotional material, changing displays, etc.)
Reliable transportation
Must be at least 18 years of age
Must be able to pass background checks
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr