Serving Seniors
Case Manager - Supportive Housing (Part Time)
Serving Seniors, Ramona, California, United States, 92065
Job Type
Part-time
Job Purpose Reports to:
HSS Senior Program Manager – Supportive Housing
FLSA Status:
Non-Exempt, Part-Time
Department:
Health & Social Services
Location:
Ramona
The Case Manager – Supportive Housing works independently and collaboratively with a multidisciplinary team to ensure high‑quality service delivery to older adults aged 62 and over. This role provides onsite support offering individualized case management, resource navigation, and advocacy to promote healthful, stable living for residents.
Who We Are Established in 1970, Serving Seniors helps San Diego County’s low‑income seniors overcome poverty through whole‑person, wraparound support including meals, housing, health and social services, and enrichment activities. We work at numerous sites across the county and in the homes of hundreds of homebound seniors. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego is unlike any other senior center in the nation. Bringing together a range of supportive services under one roof, the Senior Wellness Center operates 365 days a year and offers two floors of integrated care, including health and social services, housing navigation, enrichment activities, lifelong learning, a Cyber Café and linkage to over 25 onsite direct service partners, including a senior dental center. Last fiscal year, we provided over 1,400,000 meals and coordinated services to 6,800 older adults.
Our Mission Helping seniors in poverty live healthy and fulfilling lives.
Our Vision All seniors, regardless of income, are able to thrive, engage in their communities, lead purposeful lives, and have a place they call home.
Our Core Values
Advocacy - Acknowledging and supporting the needs of older adults at the individual, community, and policy‑level.
Person‑Centered - Seeing the whole person, providing coordinated support, and treating all with dignity and respect.
Integrity – Representing the values of honesty, trust, and transparency within our community.
Compassion & Empathy – Approaching our work with a heartfelt desire to better understand and serve.
Impact – Measuring and evaluating programs to ensure that for every dollar invested, there is a positive impact in the lives of those we serve.
Inclusive – Promoting an environment that nurtures differences and allows individuals to be their entire, authentic selves.
Serving Seniors has received the San Diego Union‑Tribune’s Top Workplaces Award nine out of the ten years the awards program has taken place, and most recently for five years in a row from 2019‑2025.
Job Duties and Responsibilities
Responsible for the day‑to‑day meal service at the site
Manage high profile events – coordinating special events for the center, including food ordering and coordinating with organizer
Act as a liaison with all food service vendors
Supports with inventory control and management
Act as a concierge to seniors, guests and volunteers in the dining room
Conduct intake and assessments of clients along with related agency documentation
Oversee the collection of daily meal contributions and meal counts
Provide accurate daily and weekly accounting of clients
Draft and develop new systems and reports
Responsible for distributing the monthly menus for the center
Assist with the management of the Home Delivered Meal (HDM) program
Assist with training staff
Support outreach efforts to promote program services in the community
As a mandated reporter for Elder Abuse, report any suspicious circumstances or suspected abuse to Adult Protective Services
Ensure all appropriate policies and procedures are followed
Performs other related duties as assigned
Required Qualifications Education
High school diploma required; associate degree in Hospitality or Nutrition or Certified Dietary Manager desirable
Experience
Previous experience working in a kitchen or similar environment preferred
Proficient computer skills – drafting emails, Teams meetings, working with MS Office Suite
Knowledge, Skills, and Abilities
Strong written and verbal communication skills
Strong organizational and time management skills
Superior customer service skills, including the identification of customer needs and follow up to ensure those needs have been met
Ability to develop professional, cooperative working relationships with participants, participants' family, other employees and volunteers
Ability to motivate and lead teams
Ability to exercise independent judgment
Knowledge of local, state and federal regulations as well as compliance with food safety and sanitation
Physical Demands and Work Environment
Position is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds.
Requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why our current employees enjoy working for us
We offer a comprehensive benefits package. Serving Seniors pays 100% of employees medical & dental coverage. (For employees who qualify for benefits)
We offer paid holidays and paid time off to all employees
We offer a floating holiday to all employees
We offer up to a 3% match on 403(b) retirement plans, to all employees
We’ve been voted a best place to work for over five years in San Diego
We are a stable company with over 50 years of experience
We have served thousands of older adults throughout San Diego County making a positive impact and providing a higher quality of life to these individuals
Equal Opportunity/Affirmative Action This employer is an Equal Opportunity/Affirmative Action and E‑Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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Part-time
Job Purpose Reports to:
HSS Senior Program Manager – Supportive Housing
FLSA Status:
Non-Exempt, Part-Time
Department:
Health & Social Services
Location:
Ramona
The Case Manager – Supportive Housing works independently and collaboratively with a multidisciplinary team to ensure high‑quality service delivery to older adults aged 62 and over. This role provides onsite support offering individualized case management, resource navigation, and advocacy to promote healthful, stable living for residents.
Who We Are Established in 1970, Serving Seniors helps San Diego County’s low‑income seniors overcome poverty through whole‑person, wraparound support including meals, housing, health and social services, and enrichment activities. We work at numerous sites across the county and in the homes of hundreds of homebound seniors. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego is unlike any other senior center in the nation. Bringing together a range of supportive services under one roof, the Senior Wellness Center operates 365 days a year and offers two floors of integrated care, including health and social services, housing navigation, enrichment activities, lifelong learning, a Cyber Café and linkage to over 25 onsite direct service partners, including a senior dental center. Last fiscal year, we provided over 1,400,000 meals and coordinated services to 6,800 older adults.
Our Mission Helping seniors in poverty live healthy and fulfilling lives.
Our Vision All seniors, regardless of income, are able to thrive, engage in their communities, lead purposeful lives, and have a place they call home.
Our Core Values
Advocacy - Acknowledging and supporting the needs of older adults at the individual, community, and policy‑level.
Person‑Centered - Seeing the whole person, providing coordinated support, and treating all with dignity and respect.
Integrity – Representing the values of honesty, trust, and transparency within our community.
Compassion & Empathy – Approaching our work with a heartfelt desire to better understand and serve.
Impact – Measuring and evaluating programs to ensure that for every dollar invested, there is a positive impact in the lives of those we serve.
Inclusive – Promoting an environment that nurtures differences and allows individuals to be their entire, authentic selves.
Serving Seniors has received the San Diego Union‑Tribune’s Top Workplaces Award nine out of the ten years the awards program has taken place, and most recently for five years in a row from 2019‑2025.
Job Duties and Responsibilities
Responsible for the day‑to‑day meal service at the site
Manage high profile events – coordinating special events for the center, including food ordering and coordinating with organizer
Act as a liaison with all food service vendors
Supports with inventory control and management
Act as a concierge to seniors, guests and volunteers in the dining room
Conduct intake and assessments of clients along with related agency documentation
Oversee the collection of daily meal contributions and meal counts
Provide accurate daily and weekly accounting of clients
Draft and develop new systems and reports
Responsible for distributing the monthly menus for the center
Assist with the management of the Home Delivered Meal (HDM) program
Assist with training staff
Support outreach efforts to promote program services in the community
As a mandated reporter for Elder Abuse, report any suspicious circumstances or suspected abuse to Adult Protective Services
Ensure all appropriate policies and procedures are followed
Performs other related duties as assigned
Required Qualifications Education
High school diploma required; associate degree in Hospitality or Nutrition or Certified Dietary Manager desirable
Experience
Previous experience working in a kitchen or similar environment preferred
Proficient computer skills – drafting emails, Teams meetings, working with MS Office Suite
Knowledge, Skills, and Abilities
Strong written and verbal communication skills
Strong organizational and time management skills
Superior customer service skills, including the identification of customer needs and follow up to ensure those needs have been met
Ability to develop professional, cooperative working relationships with participants, participants' family, other employees and volunteers
Ability to motivate and lead teams
Ability to exercise independent judgment
Knowledge of local, state and federal regulations as well as compliance with food safety and sanitation
Physical Demands and Work Environment
Position is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds.
Requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why our current employees enjoy working for us
We offer a comprehensive benefits package. Serving Seniors pays 100% of employees medical & dental coverage. (For employees who qualify for benefits)
We offer paid holidays and paid time off to all employees
We offer a floating holiday to all employees
We offer up to a 3% match on 403(b) retirement plans, to all employees
We’ve been voted a best place to work for over five years in San Diego
We are a stable company with over 50 years of experience
We have served thousands of older adults throughout San Diego County making a positive impact and providing a higher quality of life to these individuals
Equal Opportunity/Affirmative Action This employer is an Equal Opportunity/Affirmative Action and E‑Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr