Senior Director of Sales

Position Overview:

The Senior Director of Sales serves as a senior leader with strategic oversight and responsibility for multiple revenue-generating departments and initiatives, including facility rentals, group sales, broker and OTA relationships, membership sales, promotions, and entertainment programs. The Senior Director of Sales is a key member of the executive management team, providing visionary leadership and operational guidance in alignment with the Museum’s mission, vision, and values.

Major Tasks and Responsibilities

• Serve as a key member of the Museum’s executive leadership team, contributing to the development, refinement, and execution of strategic plans and programs.
• Act as the Museum’s senior sales executive, providing leadership, accountability, and direction in the creation and implementation of comprehensive sales strategies.
• Supervise and coach Sales and Events Operations staff, supporting professional development and ensuring all activities reflect the Museum’s mission, core values, and business objectives.
• Lead budgeting and financial oversight for facility rentals, groups, brokers, membership sales, and event operations, ensuring alignment with strategic goals and financial forecasts.
• Build and maintain relationships that support facility rentals, group visitation, broker partnerships, member engagement, and event programming and entertainment.
• Partner closely with the Marketing team to develop effective sales, advertising, and promotional materials—including special event collateral, social media content, brochures, presentations, promotional items, and group sales kits.
• Partner with the Development Team to assist with the cultivation of members and donors.
• Lead the conceptualization, planning, and execution of VIP events, including donor receptions, advisory council functions, and cultivation activities.
• Oversee all event logistics and operations, ensuring excellence, efficiency, and consistent brand representation.
• Collaborate with the Senior Director of Guest Experience and Senior Director of Education to coordinate group visit capacities, scheduling, guest experience quality, and revenue optimization across public operations.
• Foster a culture of innovation, inclusion, and excellence that supports organizational growth and high performance.
• Perform other duties as assigned.

Experience / Qualifications

• At least 8 years of broad-based sales experience in a cultural, educational, hospitality, or entertainment attraction.
• A minimum of 5 years of supervisory or management experience.
• An ability to inspire and engage a diverse range of individuals in both strategic vision and day-to-day operations.
• Established network of industry contacts, including corporate clients, brokers, tour operators, and destination management companies.
• Demonstrated success in leveraging existing relationships to generate business and execute effective sales and marketing initiatives.
• Experience developing and managing budgets, with accountability for both revenue and expenses.
• Tenacity, creativity, and flexibility to drive organizational growth in facility rentals, group sales, Speakeasy programs, and special events.
• Excellent verbal and written communication skills, with the ability to deliver compelling presentations to senior leadership, public groups, and boards of directors.
• Strong problem-solving skills and willingness to take initiative and responsibility.
• Awareness and sensitivity to issues of access, equity, and inclusion.
• Strong organizational skills and proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Passion for creating a world‑class museum that is unrivaled in content and recognized for an outstanding guest experience.
• Commitment to serving as a role model for the Museum’s Core Values: Bold Thinking, Taking Responsibility, People Driven, Commitment to Community, and Thrive, embodying each value in spirit and practice.
• Enthusiasm for working in a dynamic, evolving organization where flexibility, teamwork, and a positive attitude are essential.

Education

Bachelor’s Degree required.

#J-18808-Ljbffr