Operations Manager (Air/Ocean Import/Export) Job at DSV Air & Sea Inc. in Charlo

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Operations Manager (Air/Ocean Import/Export) Location: USA – Charlotte, Coliseum Centre Dr Division: Air & Sea Job Posting Title: 93574 Time Type: Full Time The Operations Manager oversees the day‑to‑day activities of DSV’s transportation and logistics operations, ensuring safety, efficiency, and cost-effectiveness. This role is responsible for managing operational staff, implementing policies and procedures, and fostering strong relationships with customers and partners. The position reports to the Branch Manager. Duties and Responsibilities Oversee all aspects of transportation and logistics operations, including planning, scheduling, and coordination to ensure timely delivery of goods. Develop and implement operational policies and systems to enhance efficiency, safety, and quality. Monitor and analyze performance metrics, including productivity, cost, and quality, to identify opportunities for improvement. Foster a collaborative work environment to drive team success. Maintain strong relationships with customers, partners, and vendors, ensuring satisfaction with services provided. Collaborate with sales, customer service, and other departments to align business operations and customer expectations. Implement Lean principles and methodologies to optimize processes and eliminate inefficiencies. Ensure compliance with transportation and logistics regulations and industry standards. Utilize transportation management software (e.g., TMS or WMS) to streamline operations. Ensure operational technology is effectively implemented and maintained. Supervisory Responsibilities Manage and lead department managers and other branch employees, including recruitment, training, performance management, and succession planning. Provide coaching and support to ensure employees are motivated and productive. Educational background / Work Experience Bachelor’s degree in business administration, logistics, supply chain management, or a related field (preferred). 5 years of experience in transportation and logistics management, with supervisory or managerial responsibilities (preferred). Preferred Qualifications Experience in international transportation and logistics management. Skills & Competencies Lead Yourself: Display strong analytical and problem‑solving skills with a focus on operational excellence. Lead Your Team: Demonstrate leadership and team‑building abilities to manage and motivate staff. Lead Your Business: Deep knowledge of logistics processes, regulations, and industry best practices. Language skills Fluency in English is required. Computer Literacy Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required. Physical and/or Mental Requirements / Working Conditions Physical Demands: Work is generally sedentary, with occasional standing, walking, and lifting. The employee may use computer and telephone equipment. Minimal travel may be required domestically and internationally. Work Environment: The employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals. Noise levels are usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee also has the right to terminate his/her employment at any time. Compensation and Benefits Expected base pay: $75,500 – $113,500 per annum. Actual compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. Benefits include medical, prescription, dental, vision, and life insurance; flexible and health spending accounts; short and long‑term disability coverage; wellness resources; 401(k) plan with company matching up to 5%; paid time off, paid holidays, and additional floating holidays. Equal Opportunity Employer Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time. Fraud Alert: DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. #J-18808-Ljbffr