Capgemini
Overview
Job Description - Salesforce Commerce -Consultant /Analyst ) Reporting to the PMO Director, the Business Analyst is responsible for consulting with our clients to develop and document detailed understandings of client requirements in eCommerce engagements, translating those requirements into functional specifications and technical needs.
Must have skills
- 5+ years experience as a Salesforce Commerce Cloud / Demandware Business Analyst/Administrator
- Expert Level Experience with Salesforce Commerce Cloud Business Manager
Roles and Responsibilities
- Work with clients and end users to gather, understand and define business requirements
- Assist with ongoing system Salesforce Commerce Cloud administration including but not limited to: creating products, promotions, source codes, gift cards, coupons, sales tax and merchandising the site, configuration of Security functionality
- Maintain database integrity and accuracy via data cleansing, data uploads
- Assist with release evaluations including defining scope and priorities for system initiatives
- Troubleshoot production issues in a timely manner and provide internal support when needed
- Lead end users during User Acceptance Testing (UAT) and regression testing to accurately prioritize defects and re-test resolved issues
- Train customer personnel to Manage the Storefront
- Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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