Logo
Brookdale Senior Living in

Dining Room Manager - Associate Director of Dining

Brookdale Senior Living in, Charlotte, North Carolina, United States, 28245

Save Job

Dining Room Manager - Associate Director of Dining (Finance) Brookdale Carriage Club

is Hiring an Associate Director of Dining to join their growing team! A Senior Living Community specializing in Memory Care, Independent Living, Assisted Living, and Skilled Nursing.

Brookdale Carriage Club is a beautiful 400 apartment CCRC located on 45 Acres in Charlotte, NC.

We are looking for a passionate, caring individual who loves working with seniors and enriching their lives thru great service. Our residents are our family, and we invite you to experience the difference at Brookdale Carriage Club. You will experience a vibrant, beautiful community where we personalize care for our residents and provide a family atmosphere for our staff.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Responsibilities

Oversee the Dining Room ensuring smooth meal service

Oversee Room Service and billing

Managing staff

Assist in the day to day operation of all food and beverage operations at the community, maintaining company standards and meeting financial expectations of the department.

Assist the current Dining Services Director as needed or perform the duties of the Dining Services Director in their absence.

Assist in the supervision of preparation and cooking of food as determined by standard recipes.

Maintain a quality assurance program that guarantees residents receive fresh, tasty, well‑prepared meals served promptly and politely.

Develop well‑balanced recipes and menus in collaboration with chef and Dining Services Director.

Maintain the resident request logbook and forward these requests to the chef and Dining Services Director. Remain knowledgeable of all menus and descriptions.

Assist in maintaining food costs and ensuring budgetary compliance. Assist in purchasing all food and non‑food items.

Assist with scheduling of all food service personnel to maintain compliance with budgetary guidelines.

Assist with resident billing of food service charges. Assist in the maintenance of all department logs and ensure bookkeeping policies are followed.

Assure all food and beverage is stored, handled, and prepared under safe and sanitary conditions as set forth by the company and local, state and county health departments.

Act as the facility's representative for any health department or other required inspections; assure compliance, follow up to correct deficiencies immediately in the absence of the Dining Services Director.

Hires, train, discipline, and terminate departmental employees in accordance with company policies.

Assist in ensuring all department training standards are met and up to date.

Supervise the daily operation of dining room(s) and room service. Ensure room service orders are delivered timely and properly with the Dining Room Manager. Ensure smooth and timely opening of the dining room.

Inspect side work to ensure completion and close dining room with the Dining Room Manager.

Provide supervision for special functions in the absence of the Dining Services Director and assist appropriate staff to coordinate special events.

Education and Experience Bachelor's degree (B.A.) from a four‑year college or university with two to three years related experience and/or training; or twelve years of experience and/or training in Food Service Management, Culinary Arts or Hospitality as the educational equivalent preferred. Some experience working with seniors and older adults is beneficial.

Certifications, Licenses, and Other Special Requirements

Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Must be ServSafe Certified.

Registered Dietitian or Certified Dietary Manager preferred.

Must have a valid driver license and access to a private vehicle for business use.

Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Basic knowledge of PC's and Word Processing Software required, preferably in a Microsoft Windows environment. Training and hands‑on experience in food preparation and menu planning essential. Effective written and oral communication skills. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and incorporate residents' desires into the dining services operation. Willingness to communicate residents' perceived physical and emotional needs to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

Standing

Requires interaction with co‑workers, residents or vendors

Walking

Sitting

Occasional weekend, evening or night work if needed to ensure shift coverage.

Use hands and fingers to handle or feel

On‑Call on an as needed basis

Reach with hands and arms

Possible exposure to communicable diseases and infections

Stoop, kneel, crouch, or crawl

Talk or hear

Exposure to latex

Ability to lift: Up to 50 pounds

Possible exposure to blood‑borne pathogens

Possible exposure to various drugs, chemical, infectious, or biological hazards

Subject to injury from falls, burns, odors, or cuts from equipment

Requires travel: Frequently

Vision

Benefits Base pay in range will be determined by applicant’s skills and experience. The role is also eligible for team based bonus opportunities. This position offers full‑suite health insurance, life insurance, and retirement plans (varied by employment status). Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Equal Opportunity Employer Brookdale is an equal opportunity employer and a drug‑free workplace.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

#J-18808-Ljbffr