Robinrunseniorliving
Job Scope
Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads. Effectively explains and demonstrates to prospective residents and their families the benefits of residing at and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.
Responsibilities
Routinely reviews software databases to identify and follow-up on leads from all sources.
Calls a lead and obtains additional information on personal residential and care needs.
Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s).
Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family.
Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified.
Explains and promotes the Resident Referral Program to current residents.
Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community.
Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products.
Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively educate potential residents of community abilities to meet their residential and care needs.
May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
Prepares written reports and communicates the status of current success in a clear and concise manner. Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions that assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
Seek out and perform other duties as assigned or needed.
Qualifications
Compassion for and desire to work with seniors!
A Bachelor’s degree or equivalent in coursework and related experience is required.
Minimum of two years of progressive experience in the real estate or health care field including experience in the areas such as promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record.
Prior experience selling or promoting senior residential and healthcare services is highly preferred.
Excellent communication skills and knowledge of various computer programs, including Microsoft Office and web-based software systems.
#J-18808-Ljbffr
Responsibilities
Routinely reviews software databases to identify and follow-up on leads from all sources.
Calls a lead and obtains additional information on personal residential and care needs.
Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s).
Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family.
Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified.
Explains and promotes the Resident Referral Program to current residents.
Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community.
Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor’s strengths and weaknesses. May visit competitors’ communities to understand how to best refer and market services and products.
Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively educate potential residents of community abilities to meet their residential and care needs.
May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
Prepares written reports and communicates the status of current success in a clear and concise manner. Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions that assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
Seek out and perform other duties as assigned or needed.
Qualifications
Compassion for and desire to work with seniors!
A Bachelor’s degree or equivalent in coursework and related experience is required.
Minimum of two years of progressive experience in the real estate or health care field including experience in the areas such as promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record.
Prior experience selling or promoting senior residential and healthcare services is highly preferred.
Excellent communication skills and knowledge of various computer programs, including Microsoft Office and web-based software systems.
#J-18808-Ljbffr