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Main Street Auto

Automotive Service Advisor | No Weekends

Main Street Auto, Fayetteville, Georgia, United States, 30215

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Why come work for Main Street Auto?

Industry leading pay

Great employee benefits

What are you waiting for? Apply Now!

Are you a customer-focused professional with a passion for the automotive industry? Join

Main Street Auto , where we’re building the nation’s most trusted network of local repair shops—without sacrificing the hometown feel.

We’re looking for a

Service Advisor

who thrives in a fast-paced environment, values integrity, and knows how to deliver an exceptional customer experience from start to finish.

What You’ll Do:

Customer Experience Champion

Greet customers with a warm, professional attitude

Listen to their concerns and clearly communicate service needs

Build trust and long-term relationships through honest, transparent communication

Service Coordination Pro

Schedule and manage service appointments efficiently

Translate customer concerns into actionable repair orders

Recommend services based on manufacturer guidelines and vehicle history

Prepare accurate estimates for parts and labor

Clearly explain costs and get customer approval before work begins

Workflow Manager

Create and manage repair orders

Coordinate with technicians to ensure timely service

Keep customers informed throughout the process

Customer Satisfaction Advocate

Follow up after service to ensure satisfaction

Address concerns with professionalism and care

Go the extra mile to exceed expectations

What You Bring:

3–5 years of experience as a Service Advisor (preferred)

Strong communication and organizational skills

Solid understanding of automotive systems and repairs

Proficiency with service software and computer systems

A customer-first mindset and a team-oriented attitude

High school diploma or equivalent (automotive certifications a plus)

Why You’ll Love Working Here:

Be part of a growing, respected brand with local roots

Work with a supportive team that values your expertise

Opportunities for growth and advancement

Further questions about the job? Email us at: hr@msauto.com

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