Tesla
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Service Advisor
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Tesla 1 month ago Be among the first 25 applicants Join to apply for the
Service Advisor
role at
Tesla What To Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world’s transition to sustainable energy.
What You'll Do
Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers Assess technical issues, offering solutions over the phone when possible and escalating to Service Manager as needed Accurately document customer concerns and data into the Dealer Management System and demonstrate strong attention to detail Conduct transactions, guide customers through corrections, and summarize repair work performed Keep customers informed with completion times, provide regular updates, and ensure thorough follow-up on the vehicle's status Efficiently organize vehicle details pre-delivery and coordinate delivery/pick-up times with customers; follow up to ensure their satisfaction with the provided services
What You'll Bring
Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques Ability to follow verbal and written instructions with meticulous attention to detail, and proficiency in Dealer Management System(s), Outlook, and MS Office Proactive willingness to learn emerging automotive technologies Ability to manage multiple priorities in order to meet business critical deadlines Valid driver's license required
Benefits Compensation and Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities Referrals increase your chances of interviewing at Tesla by 2x Get notified about new Service Advisor jobs in
Duluth, GA . Cumming, GA $70,000.00-$200,000.00 2 months ago Field Service Advisor, Roswell, GA-For Future Consideration
Buford, GA $50,000.00-$125,000.00 4 months ago Field Service Parts Advisor, Roswell, GA - For Future Consideration
CSR/Teller - Singleton Square - (Norcross, GA) - Part Time
Norcross, GA $60,000.00-$75,000.00 1 week ago Norcross, GA $60,000.00-$75,000.00 1 week ago Customer Service Representative - REMOTE
Cumming, GA $75,000.00-$135,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Service Advisor
role at
Tesla 1 month ago Be among the first 25 applicants Join to apply for the
Service Advisor
role at
Tesla What To Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world’s transition to sustainable energy.
What You'll Do
Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers Assess technical issues, offering solutions over the phone when possible and escalating to Service Manager as needed Accurately document customer concerns and data into the Dealer Management System and demonstrate strong attention to detail Conduct transactions, guide customers through corrections, and summarize repair work performed Keep customers informed with completion times, provide regular updates, and ensure thorough follow-up on the vehicle's status Efficiently organize vehicle details pre-delivery and coordinate delivery/pick-up times with customers; follow up to ensure their satisfaction with the provided services
What You'll Bring
Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques Ability to follow verbal and written instructions with meticulous attention to detail, and proficiency in Dealer Management System(s), Outlook, and MS Office Proactive willingness to learn emerging automotive technologies Ability to manage multiple priorities in order to meet business critical deadlines Valid driver's license required
Benefits Compensation and Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities Referrals increase your chances of interviewing at Tesla by 2x Get notified about new Service Advisor jobs in
Duluth, GA . Cumming, GA $70,000.00-$200,000.00 2 months ago Field Service Advisor, Roswell, GA-For Future Consideration
Buford, GA $50,000.00-$125,000.00 4 months ago Field Service Parts Advisor, Roswell, GA - For Future Consideration
CSR/Teller - Singleton Square - (Norcross, GA) - Part Time
Norcross, GA $60,000.00-$75,000.00 1 week ago Norcross, GA $60,000.00-$75,000.00 1 week ago Customer Service Representative - REMOTE
Cumming, GA $75,000.00-$135,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr