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Sam Boswell Honda

Service Advisor

Sam Boswell Honda, Enterprise, Alabama, us, 36331

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About Us Sam Boswell Honda Motors is focused on an amazing work environment for our team members because we realize that they along with our customers are our greatest asset! We are committed to superior customer service, community involvement and military appreciation. If you are looking for a career opportunity with rapid growth and a fast‑paced environment then join our dedicated team as we grow to the next level.

Location Enterprise, AL

What We Offer

Blue Cross Blue Shield Health and Dental Insurance

Vision Insurance

Matching 401K plan

Short Term Disability 100% paid by employer

AFLAC

Training and Continuing Education

Paid Vacation

Quarterly Employee Appreciation Events

Employee Purchase Program on Vehicles

Award Banquet each year for Salesperson, Technician, Service Advisor, MVP and Employee of the year that include Bonuses

Team Honda Purchase Program

Responsibilities

Greets and consults with customers to interpret their needs and arrange for appropriate service

Works with customer and technicians to identify required maintenance

Advises customers on necessary services

Offers additional services and repairs to customers

Continuously updates customers on repair needs and completion times

Sets and manages expectations for service delivery for both customers and technicians

Communicates with customers about maintenance and service work needed

Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

Meets dealership starts for repair and order production.

Maintains CSI (Customer Satisfaction Index) at or above company standards.

Completes required training

Complies with company policy and procedures.

Complies with OSHA guidelines

Qualifications

1 year of dealership Service Advisor experience, preferred.

Must be customer service oriented

Team Oriented

Must be able to thrive in a fast paced environment

Experience with automotive software preferred

Current and valid Driver’s License

Good driving record

Excellent interpersonal and communication skills

Strong computer skills

Ability to drive manual transmission vehicles

Attention to detail and great communication skills

Must be able to lift at least 50 lbs.

Must be able to work in all weather conditions.

Seniority Level Entry level

Employment Type Full-time

Job Function Other

Industry Motor Vehicle Manufacturing

Sam Boswell Honda Motors is an

equal opportunity

employer. All applicants will be considered for

employment

without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Referrals increase your chances of interviewing at Sam Boswell by 2x.

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