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AICA Orthopedics, P.C.

Personal Injury Case Manager

AICA Orthopedics, P.C., Marietta, Georgia, United States, 30064

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Accelerate Revenue. Eliminate Delays. Drive Results.

Location: AICA Orthopedics Headquarters - Marietta, GA

Department: Revenue Cycle - Attorney Collections

Position Impact The Attorney Case Manager accelerates cash flow from personal injury settlements by eliminating delays, maintaining case momentum, and ensuring seamless coordination from patient treatment through final payment. Your success is measured by faster case closures, reduced payment lag times, and maximized settlement collections. This role directly impacts revenue performance by keeping cases moving, documentation complete, and attorney relationships strong.

Core Responsibilities Accelerate Case Progression and Payment Receipt

Drive cases from active treatment to closed/paid status with minimal delays

Eliminate documentation bottlenecks that stall settlement payments

Reduce time from case settlement notification to payment receipt

Ensure cases ready for negotiation are flagged and escalated promptly

Prevent cases from aging unnecessarily due to missing information

Maintain case momentum through proactive follow-up and coordination

Maximize Settlement Collections and Payment Accuracy

Ensure full payment receipt on all settled cases without short payments or losses

Verify settlement amounts match negotiated agreements and catch discrepancies early

Coordinate across Med Pay and Major Medical to capture all available payment sources

Identify and resolve payment issues before they impact revenue

Track and follow up on outstanding payments until funds are received and posted

Support monthly collection targets through effective case coordination

Build Attorney Relationships That Drive Revenue Performance

Develop strong relationships with attorney offices that facilitate faster case resolution

Position AICA as preferred provider through responsive, professional service

Maintain relationship strength with top referring attorneys through regular engagement

Create attorney partnerships that result in smoother processes and faster payments

Reduce friction in attorney interactions that could delay settlements

Eliminate Documentation Delays and Barriers

Ensure complete, accurate documentation reaches attorney offices without delays

Resolve missing information requests quickly to prevent case stalling

Anticipate documentation needs and provide proactively before requested

Coordinate with clinical teams to obtain records that support full settlement value

Maintain organized case files enabling quick responses to attorney requests

Remove documentation obstacles that prevent cases from progressing to settlement

Drive Information Currency That Enables Collections

Maintain current case status enabling negotiators to act on settlement opportunities

Update account information that allows billing teams to submit claims without delays

Communicate insurance carrier updates that prevent claim rejections

Provide timely case intelligence to internal teams affecting their success

Identify cases approaching settlement to prepare for negotiation

Ensure no revenue opportunities are lost due to outdated information

Performance Expectations

Accelerate case closure rates through proactive coordination

Reduce average days from settlement to payment receipt

Achieve high case status currency enabling timely collections

Maintain strong attorney relationships supporting referral volume

Ensure payment accuracy with minimal discrepancies or short payments

Meet weekly activity targets for attorney contacts and account updates

Support departmental collection goals through effective case management

Minimize cases stalled due to documentation issues

Qualifications Required

1‑2+ years personal injury case management experience with personal injury focus

Proven ability to drive case progression and eliminate delays

Strong relationship‑building skills with attorneys and legal staff

Excellent organizational skills managing high‑volume case portfolios

Demonstrated persistence in obtaining information and resolving obstacles

Proactive approach to identifying and preventing revenue delays

Proficiency with practice management systems and MS Office

Understanding of personal injury case processes and settlement timelines

Preferred

Experience with NextGen practice management system

Legal assistant or paralegal background

Knowledge of medical terminology and insurance processes

Multi‑location healthcare organization experience

Track record of improving case closure times or payment speed

The Ideal Candidate

Views case management as revenue acceleration, not just information tracking

Takes ownership of case outcomes from treatment through final payment

Proactively identifies and eliminates obstacles that delay settlements

Builds attorney relationships that result in faster case resolution

Demonstrates persistence in driving cases to completion

Thrives in fast‑paced environment focused on results

Shows urgency around payment timing and case progression

Connects actions to revenue impact rather than just completing tasks

Compensation & Benefits

Competitive hourly compensation with performance‑based bonus

Bonuses tied to case management effectiveness and collection support

Comprehensive benefits: medical, dental, vision, 401(k)

Career advancement to negotiation, team lead, or management roles

Professional development and specialized training

About AICA Orthopedics AICA Orthopedics is Atlanta's premier integrated healthcare provider with 24 locations, specializing in orthopedic, neuro‑spine, and pain management services. For 25 years, we've delivered exceptional multidisciplinary care through our team of 400+ professionals.

Ready to accelerate attorney settlement collections through proactive case management? Apply now!

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