Alltex Staffing Personnel
Customer Service (Bilingual) Broomfield, Mo.
Alltex Staffing Personnel, Broomfield, Colorado, United States, 80020
About the job Customer Service (Bilingual) Broomfield, Mo.
We're seeking a friendly, detail-oriented Customer Service Representative to support clients and constituents by providing accurate information and exceptional service. You'll be the voice of the firm, assisting with inquiries and resolving issues with empathy and precision.
Responsibilities
Respond to inbound calls and emails from the public regarding legal matters or account information
Provide clear and professional guidance while maintaining confidentiality
Handle escalated customer concerns with patience and problem-solving skills
Document all communications in the firm's system accurately
Work closely with legal support staff and attorneys to ensure client satisfaction
Support bilingual communication, if applicable (Spanish preferred but not required)
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Responsibilities
Respond to inbound calls and emails from the public regarding legal matters or account information
Provide clear and professional guidance while maintaining confidentiality
Handle escalated customer concerns with patience and problem-solving skills
Document all communications in the firm's system accurately
Work closely with legal support staff and attorneys to ensure client satisfaction
Support bilingual communication, if applicable (Spanish preferred but not required)
#J-18808-Ljbffr