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Sun Tan City

General Sales Manager in Training

Sun Tan City, Ames, Iowa, us, 50011

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Salon Director in Training (Full Time) One of the largest tanning salon chains in the country with over 250 salons in 20 states is currently accepting applications for a Salon Director.

Role Overview This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon.

Key Responsibilities

Developing and coaching employees to provide amazing client experiences.

Following up swiftly on client concerns and issues.

Consistently set a positive example and demonstrate a calm demeanor during periods of high volume.

Displays a client-comes-first attitude by holding team members accountable for quality client service.

Drives company metrics by developing action plans and directly motivating and instructing the salon team by implementing company programs.

Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.

Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.

Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.

Manages salon staffing levels to ensure employee development and maintain salon operational requirements.

Adheres to applicable wage and hour laws for non-exempt team members and minors.

Uses all operational tools to plan for and achieve operational excellence in the salon (labor guidelines, reports, cash management, and inventory management).

Utilizes financial reports to identify and address trends and issues in salon performance.

Regularly conducts performance assessments, provides feedback, and sets challenging goals to improve sales performance.

Manages ongoing sales.

Requires working 35-40 hours per week.

Requires a varying number of mid and/or closing shifts each week based on business trends and staffing needs.

Experience

College education preferred, but not required.

Management and/or Sales experience required.

Basic computer skills (Word, Excel, Outlook).

Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.

Strong knowledge of client service techniques and operational practices.

Strong problem solving and organizational/planning skills.

Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.

Team building skills.

Ability to prioritize and delegate.

Physical Requirements

Ability to stand and walk for long periods.

Ability to bend at the waist to clean tanning equipment.

Ability to lift or assist in lifting items and heavy boxes.

Ability to bend down to pick up trash, towels, etc. from the floors.

Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Benefits

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancementPaid time off

Training & development

Vision insurance

Wellness resources

Employment growth opportunities

Leadership development programs

Flexible scheduling.

Frequent pay increases based on performance

Competitive bonus plan

Cell phone allowance

Medical and dental insurance

Seven paid holidays including your birthday

401k Benefits

Mega discounts on products

Exclusive access to sample new products

Monthly prize incentive opportunities

FREE UV tanning and Spray tanning in all levels

Cool Co-workers

Best clients

Seniority level Entry level

Employment type Full-time

Job function Sales and Business Development

Industries Retail

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