Lia Auto Group
Lia Nissan Glens Falls - Automotive Service Advisor
Lia Auto Group, Queensbury, New York, United States
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Lia Nissan Glens Falls - Automotive Service Advisor
role at
Lia Auto Group
Compensation: $60,000 - $90,000 per year, based on knowledge and production. Sign-on bonus: N/A.
Requirements
Must hold a high school diploma or equivalent
Excellent customer service skills
Basic computer skills
Positive, friendly attitude and customer service mentality
Enjoy working in a fast-paced environment
Excellent verbal and written communication skills
Must have a clean and valid driver’s license
Key Responsibilities
Oversee flow of Drive Lane and ensure customers receive prompt, courteous, and effective service.
Take ownership of the customer’s experience by communicating all repair information and recommendations from the technician to the customer.
Provide concierge support for all owner inquiries, whether by phone or in person, to assure a positive customer experience.
Ensure that the daily inventory of technicians’ time is consistently sold to service customers.
Distribute work between technicians efficiently.
Benefits
Medical, Dental and Vision
401(k) Plan with Employer Match
Continued education, manufacturer hands‑on and web‑based training
Paid Time Off
Paid Weekly
Employer funded Life Insurance Plan
Discounts on services and parts
Employee vehicle purchase plans
Company provided uniforms
The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships in New York, Connecticut and Massachusetts, offering manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full‑body repair services at the Lia Collision Center in Colonie, NY.
The Lia Group Companies includes Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members delivers quality products and exceptional consumer experiences for over 40 years.
With a long history of success and continuous expansion, the Lia Auto Group offers ample opportunities for development and growth, competitive wages, generous benefits and a rewarding, safety‑conscious work environment. We seek those who can help us take our growth and service to the next level.
Community: We are heavily involved in supporting local communities and look for people to join us in volunteerism and fundraising efforts for many local charities and non‑profit organizations.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Lia Auto Group by 2x.
#J-18808-Ljbffr
Lia Nissan Glens Falls - Automotive Service Advisor
role at
Lia Auto Group
Compensation: $60,000 - $90,000 per year, based on knowledge and production. Sign-on bonus: N/A.
Requirements
Must hold a high school diploma or equivalent
Excellent customer service skills
Basic computer skills
Positive, friendly attitude and customer service mentality
Enjoy working in a fast-paced environment
Excellent verbal and written communication skills
Must have a clean and valid driver’s license
Key Responsibilities
Oversee flow of Drive Lane and ensure customers receive prompt, courteous, and effective service.
Take ownership of the customer’s experience by communicating all repair information and recommendations from the technician to the customer.
Provide concierge support for all owner inquiries, whether by phone or in person, to assure a positive customer experience.
Ensure that the daily inventory of technicians’ time is consistently sold to service customers.
Distribute work between technicians efficiently.
Benefits
Medical, Dental and Vision
401(k) Plan with Employer Match
Continued education, manufacturer hands‑on and web‑based training
Paid Time Off
Paid Weekly
Employer funded Life Insurance Plan
Discounts on services and parts
Employee vehicle purchase plans
Company provided uniforms
The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships in New York, Connecticut and Massachusetts, offering manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full‑body repair services at the Lia Collision Center in Colonie, NY.
The Lia Group Companies includes Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members delivers quality products and exceptional consumer experiences for over 40 years.
With a long history of success and continuous expansion, the Lia Auto Group offers ample opportunities for development and growth, competitive wages, generous benefits and a rewarding, safety‑conscious work environment. We seek those who can help us take our growth and service to the next level.
Community: We are heavily involved in supporting local communities and look for people to join us in volunteerism and fundraising efforts for many local charities and non‑profit organizations.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Lia Auto Group by 2x.
#J-18808-Ljbffr