Atlanticus
Responsibilities
Research and analyze Mastercard, Visa and private label account activity to detect fraudulent activity.
Analyze accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering.
Act as a front-line resource and escalation point regarding suspicious activity.
Perform complex investigations regarding suspected fraudulent activities.
Frequently interact and communicate with customers, internal customer service, and merchant partners.
Support essential departmental functions and perform backup duties as needed.
Handle and resolve escalated customer calls and inquiries.
Assist in special projects upon request.
Review documentation provided by applicants and existing customers to determine validity.
Requirements
Solid understanding of fraud risks, processes, and procedures.
Sound judgment and ability to deal with customer issues in both a routine and complex environment.
Ability to analyze, solve problems, and make decisions effectively and independently.
Ability to manage multiple diverse tasks simultaneously.
Microsoft Office Suite and Windows experience.
Preferred skills
AML/BSA knowledge.
Experience with credit card products, and knowledge of related regulations.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Location: Atlanta, GA
Salary: $85,000 - $105,000
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Research and analyze Mastercard, Visa and private label account activity to detect fraudulent activity.
Analyze accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering.
Act as a front-line resource and escalation point regarding suspicious activity.
Perform complex investigations regarding suspected fraudulent activities.
Frequently interact and communicate with customers, internal customer service, and merchant partners.
Support essential departmental functions and perform backup duties as needed.
Handle and resolve escalated customer calls and inquiries.
Assist in special projects upon request.
Review documentation provided by applicants and existing customers to determine validity.
Requirements
Solid understanding of fraud risks, processes, and procedures.
Sound judgment and ability to deal with customer issues in both a routine and complex environment.
Ability to analyze, solve problems, and make decisions effectively and independently.
Ability to manage multiple diverse tasks simultaneously.
Microsoft Office Suite and Windows experience.
Preferred skills
AML/BSA knowledge.
Experience with credit card products, and knowledge of related regulations.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Location: Atlanta, GA
Salary: $85,000 - $105,000
#J-18808-Ljbffr