Automotive Service Advisor

Benefits: 401(k) matching Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Paid time off Signing bonus Training & development Vision insurance At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities Manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting with customers Follow up with customers regarding services requested, estimated completion times, etc. Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts Discuss pricing estimates with customers and promote shop service specials Lead, manage, and train team members while aligning with our company's vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks Maintain inventory counts Ensure overall cleanliness and organization of the facility Perform other duties as assigned Qualifications General automotive knowledge Excellent customer service skills Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings, and holidays Valid driver’s license

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