RV Parts Counterperson Airstream Los Angeles

Airstream Los Angeles is seeking an RV Parts Counterperson eager to work in a growing industry with some of America's most iconic trailers. Education High school diploma or equivalent. Qualifications Experience with CDK software Ability to read and understand instructions and information Professional appearance Excellent communication skills Ability to meet company standards for production and quality Physical Requirements Indoor work in air-conditioned environments Sitting, standing, walking, bending, twisting, and stooping regularly Kneeling and squatting regularly Occasional lifting of 25-50 lbs Reaching overhead regularly Climbing stairs Repetitive hand and finger movements Grasping, pushing, and pulling regularly Expectations Ensure customer satisfaction Ask questions and listen to determine requirements Attend meetings and maintain follow-up systems Set and review personal performance goals Stay updated on industry terminology and technology Comply with legal and work policies Participate in performance management and foster positive morale Uphold confidentiality policies Work evenings, weekends, and holidays as needed Job-Specific Responsibilities Promptly take and fill orders for service technicians Verify parts requirements with technicians Suggest parts and accessories as needed Provide cost information for parts Maintain inventory and parts catalog Update on back-ordered or special order parts Follow supervisor directions politely and professionally Deliver exceptional customer service Gain knowledge of parts history and inventory Collaborate with the parts manager to meet sales and profitability goals Handle multiple customers efficiently Maintain customer mailing lists Assist customers in selecting parts and accessories, promoting specials and new merchandise Handle telephone transactions courteously Address customer complaints empathetically Ensure accurate cash register transactions Verify and record merchandise upon receipt Maintain attractive and stocked merchandise displays Familiarize with necessary computer systems Conduct periodic physical inventories

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