Aya Healthcare
Job Opportunity
Monday - Friday 8 a.m. - 5 p.m. Full-Time Benefits Eligible Job Description Summary: Screens for healthcare needs and connects to related programs and resources. Interacts daily primarily via telephone and electronic communication. Job Description: Essential Functions: Initiates telephone contact and completes a health risk assessment. Escalates complex or urgent needs to a supervisor. Connects patients to the right program once needs are identified. Develops individualized self-management skills to patients and families through education and resource provision. Provides organization of electronic communication related to survey results of the health risk assessment. Documents within the electronic medical record. Participates in orientation and continuing education of staff and students as appropriate. Education Requirement: High School diploma required. Background in health care, public health, or related clinical field preferred. Skills: Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact. Computer literate with working knowledge of Microsoft products (i.e. Outlook, Word, PowerPoint, Excel, and Teams). Ability to work within a multidiscipline matrix. Ability to relate to diverse age and demographic backgrounds. Basic knowledge of healthcare terminology. Experience: Experience working in healthcare in a patient-facing role preferred. Physical Requirements: Occasionally: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel Frequently: Color vision, Depth perception, Peripheral vision, Standing, Walking Continuously: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting
Monday - Friday 8 a.m. - 5 p.m. Full-Time Benefits Eligible Job Description Summary: Screens for healthcare needs and connects to related programs and resources. Interacts daily primarily via telephone and electronic communication. Job Description: Essential Functions: Initiates telephone contact and completes a health risk assessment. Escalates complex or urgent needs to a supervisor. Connects patients to the right program once needs are identified. Develops individualized self-management skills to patients and families through education and resource provision. Provides organization of electronic communication related to survey results of the health risk assessment. Documents within the electronic medical record. Participates in orientation and continuing education of staff and students as appropriate. Education Requirement: High School diploma required. Background in health care, public health, or related clinical field preferred. Skills: Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact. Computer literate with working knowledge of Microsoft products (i.e. Outlook, Word, PowerPoint, Excel, and Teams). Ability to work within a multidiscipline matrix. Ability to relate to diverse age and demographic backgrounds. Basic knowledge of healthcare terminology. Experience: Experience working in healthcare in a patient-facing role preferred. Physical Requirements: Occasionally: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel Frequently: Color vision, Depth perception, Peripheral vision, Standing, Walking Continuously: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting