Overview
About Clerk
Clerk is a globally-distributed team dedicated to providing a best-in-class developer experience with obsessive attention to every detail. Today we provide developers with React components like and . These components allow developers to drop authentication and user management into their applications. We believe that a component is worth a thousand APIs.
About the role
It’s an exciting time for Clerk coming off a year of record user growth and product launches that further our vision of making authentication and user management intuitive and enjoyable. Technical Account Executives at Clerk help customers integrate and build on our platform from developers integrating authentication into their app for the first time to popular technology companies building complex identity and access management systems.
This is not a traditional AE SE pairing. You’ll be both the technical and commercial owner for your accounts: guiding customers through onboarding, unblocking them technically, handling pricing and contracts, and ensuring long-term growth.
Responsibilities
- Own a set of high-potential accounts ensuring successful launch, adoption, and ongoing expansion.
- Qualify and prioritize inbound opportunities while experimenting with selective outbound in high-value segments.
- Lead discovery and demos with external audiences of all kinds—from engineers to CXOs—to understand business objectives and translate requirements into solutions.
- Oversee onboarding in collaboration with field-facing teams ensuring customers enjoy amazing user management experiences.
- Contribute to the team’s revenue and retention goals by building trusted relationships and increasing customer lifetime value.
- Spend time analyzing our processes and instigating changes to help scale our user operations.
- Surface customer insights to product and engineering ensuring the roadmap reflects real-world needs.
Who you are
- You have a users-first mindset and keep their needs at the forefront of everything you do.
- You have a passion for driving growth and helping the team achieve shared targets.
- You have technical depth able to dive into APIs, developer workflows, and modern web stacks without needing to hand off.
- Have an extensive background working in a similar customer-facing role (e.g., sales, solutions, or partnerships).
- You’re energized by managing a pipeline of opportunities and turning them into long-term partnerships.
- You enjoy being a trusted advisor balancing technical credibility with a sharp focus on business outcomes.
- Thrive in a cross-functional collaborative environment.
Benefits
- We value the skills and experience you bring and strive for fair compensation.
- Stock option plan so everyone can benefit from the growth and prosperity of the company.
- Top-tier health insurance to ensure health needs are fully met.
- Support for setting up your ideal home office with the gear you need to perform at your best.
- Commitment to work-life balance; vacation policy is unlimited in addition to observing national holidays specific to your country of residence.
- Join our globally distributed team and contribute to building impactful products for the modern web.
Required Experience : IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
Employment
Employment Type : Full-Time
Department / Functional Area : Sales
Experience : years
Vacancy : 1
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