As our new Order Management Strategist, you will report to the SVP of Technology Strategy and partner with diverse teams to design seamless order lifecycle experiences. You will develop expertise in distributed order management, inventory visibility, and fulfillment orchestration. You will work with clients across retail, manufacturing, and distribution to deliver recommendations that transform their order management capabilities.
You Will:
Provide expertise across order management technology including: Order Management Systems (OMS), Inventory Management, Warehouse Management, Returns/Exchanges, and Fulfillment Orchestration
Design order lifecycle strategies from cart abandonment through post-delivery customer service
Build relationships with supply chain, operations, and customer experience partners
Lead discovery sessions to map current state order flows and identify optimization opportunities
Develop requirements for real-time inventory visibility across channels and locations
Create strategies for distributed order management allowing ship-from-store, dropship, and cross-dock fulfillment
Design customer communication strategies throughout the order lifecycle
Partner with CX & C teams on order tracking experiences and self-service capabilities
Lead consulting engagements focused on omnichannel fulfillment transformation
Develop frameworks for returns optimization and reverse logistics
Support business development as an order management subject matter expert
You Have:
8+ years of experience with order management systems OR supply chain technology consulting
Hands-on experience with OMS platforms from vendors like IBM Sterling, Manhattan, Fluent, or similar
Understanding of inventory management concepts: available-to-promise, allocation, safety stock
Experience with omnichannel fulfillment methods: BOPIS, curbside, ship-from-store
Knowledge of warehouse management systems and fulfillment center operations
Expert proficiency in process mapping and workflow documentation tools
Bachelor’s degree from an accredited college/university
Ability to travel for clients up to 25%
Additional Qualifications:
Experience with order orchestration platforms and microservices architectures
Knowledge of returns management systems and reverse logistics
Understanding of global trade management and cross-border commerce
Experience with EDI and supply chain integration patterns
Familiarity with the latest fulfillment models (dark stores, micro-fulfillment)
The annual base salary range for this position is $163,000-$263,350. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For more information regarding dentsu benefits, please visit
To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
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This is a remote position.
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