Overview
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. Our teammates strive to create communities that lift lives, focusing on housing, education, civic engagement, and neighborhood prosperity.
The Traveling Recertification Specialist (TRS), under the direction of the Director, Internal Auditing, travels to assigned multifamily communities to requalify existing residents for continued occupancy and qualify applicants for initial occupancy. The role involves on-site and remote work, with decision-making authority on resident (re)certification matters, independent of other site staff, and escalation to the Vice President of Administration in case of disagreements.
The TRS may assist with internal audits, due diligence for new acquisitions, and review files for various purposes. The position requires organization, attention to detail, and the ability to manage multiple tasks within specific time constraints. Daily interactions include interviews, paperwork processing, and communication with residents and team members.
Responsibilities
This position is ideal for those who enjoy traveling and helping people access affordable housing.
- Travel to communities as directed.
- Interact with field teammates in line with Michaels' mission and values.
- Conduct interviews and determine eligibility.
- Coordinate data collection and processing.
- Schedule and conduct recertification interviews.
- Ensure accurate calculation of income, assets, and rent levels.
- Coordinate apartment inspections with Rental Managers.
- Maintain resident files per policy and regulation.
- Perform additional duties as assigned.
Qualifications
Experience: At least three years in affordable multifamily housing management, with LIHTC, COS, USDA-RD, and other industry certifications. Experience with LIHTC, Section 8, USDA-RD is essential.
Education/Training: High School Diploma or equivalent required; two or more years of college preferred. Additional training/testing may be required post-hire.
Skills and Abilities: Valid driver’s license, ability to travel regularly (up to 95%), multitasking skills, experience with industry software (RealPage, YARDI, ResMan), organizational skills, professional appearance, and conflict resolution skills.
Working Conditions
Primarily office-based, with site visits, inspections, and potential exposure to chemicals. Evening and weekend work and travel may be required.
Salary Range & Benefits
The salary range is $60,000 - $65,000 annually, depending on location, skills, and experience. Benefits include medical, dental, vision, paid time off, 401(k) with match, and employee scholarship programs. We promote a supportive, inclusive culture where teammates can grow and thrive.
Join us to make a difference in residents' lives and their communities. For more information on our total rewards, visit our website. We look forward to your application!
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