Regional Director of Operations

About Us

At the core of Reliant Care Management Company exists a foundation rooted in integrity, work ethic, and competence. These pillars generate the inertia that produce our organization's results. Every action taken, big or small, is based on the premise of "doing the right thing period close quotations".

We are currently seeking a Regional Director of Operations .

Job Responsibilities and Duties

• Strategic Leadership & Operations Management
• Direct and coordinate all operational activities across multiple nursing home facilities, ensuring compliance with state and federal regulations
• Develop and implement strategic plans to improve facility performance, patient care quality, and financial outcomes
• Establish standardized operational procedures and best practices across all facilities
• Monitor and analyze key performance indicators (KPIs) to identify trends and opportunities for improvement
• Lead facility renovation and expansion projects as needed
• Financial Management
• Oversee budget development and financial planning for all facilities in the region
• Monitor and analyze financial performance, including revenue, expenses, and profit margins
• Implement cost‑control measures while maintaining quality standards
• Review and approve major expenditures
• Develop strategies to optimize reimbursement and revenue cycle management
• Quality Assurance & Compliance
• Ensure compliance with all federal, state, and local healthcare regulations
• Maintain facility licenses and certifications
• Direct quality improvement initiatives across all facilities
• Monitor patient satisfaction metrics and implement improvement strategies
• Oversee State Survey Preparation and response
• Staff Management & Development
• Provide leadership and direction to facility administrators and department heads
• Recruit, develop, and retain high‑performing facility administrators
• Implement training programs to enhance staff capabilities
• Conduct regular performance evaluations
• Foster a positive work environment that promotes employee engagement and retention
• Stakeholder Relations
• Build and maintain relationships with key stakeholders, including corporate leadership, medical directors, and community partners
• Serve as liaison between corporate office and facility operations
• Manage relationships with vendors and service providers
• Represent facilities in community events and professional organizations

Benefits

• Health Insurance
• Dental Insurance
• Disability Insurance
• Vision Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off

Additional Benefits

• Telemedicine: $0 co‑pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.
• Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well‑being.
• Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take‑home pay!