Corsair
Director of Global Quality
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Key Responsibilities
- Develop and execute the long‑term strategy for global quality excellence, aligned with Corsair’s multi‑brand growth.
- Define the vision, goals, and KPIs for a unified quality management system across all product lines and regions.
- Partner with executive leadership to integrate quality performance into corporate decision‑making.
- Lead the creation of a global quality data platform integrating supplier, factory, and field‑return data into a single analytical ecosystem.
- Implement modern, digital FMEA tools and control plans to drive consistency and traceability in risk management.
- Deploy predictive analytics and machine‑learning tools to anticipate issues before they reach customers.
- Establish standardized global quality metrics (DPPM, FPY, RMA%, Reliability Index, etc.).
- Drive alignment of supplier quality audits, CAPA management, and reporting cadence across brands and ODM/OEM partners.
- Ensure compliance with ISO, regulatory, and customer‑specific requirements where applicable.
- Develop dashboards and reporting structures for real‑time visibility of global quality performance.
- Lead cross‑functional teams in interpreting data, identifying root causes, and implementing systemic improvements.
- Introduce data‑based risk assessment methodologies and correlation models between process variation and field performance.
- Work closely with Engineering, Operations, and Supplier Quality to integrate design quality into early product development phases.
- Partner with Customer Experience and Service teams to build closed‑loop feedback systems that translate field data into actionable improvements.
- Collaborate with IT and Data teams to develop scalable analytics architecture and reporting tools.
Qualifications
- Bachelor’s degree in Engineering or related technical field required; Master’s degree or MBA preferred.
- Minimum 12+ years in Quality, Reliability, or Manufacturing leadership roles, with 5+ years at a senior management level.
- Proven experience modernizing or implementing global quality systems and data platforms.
- Experience managing quality across multiple brands, ODMs, and manufacturing sites preferred.
Technical Skills
- Strong understanding of FMEA, SPC, Six Sigma, PPAP, and APQP methodologies.
- Proficiency with data analytics, visualization, and BI tools (e.g., Power BI, Tableau, or similar).
- Familiarity with manufacturing data integration (MES, ERP, PLM) and supplier quality systems.
- Knowledge of reliability testing, DFMEA/PFMEA, and failure analysis practices.
Leadership & Competencies
- Strategic thinker with the ability to translate analytics into actionable business outcomes.
- Strong cross‑functional leadership and communication skills.
- Passion for building data‑driven, preventive quality systems.
- Experience in high‑mix, global hardware or consumer electronics environments preferred.