About IGT
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, Data & Digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30+ nationalities. IGT is part of the Apollo group of companies (Apollo is a leading global alternative investment manager with approximately $414Bn under management).
IGT's Data & Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience.
Our service offerings include providing consulting / advisory & delivery services to our customers to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms. These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include: Data Analytics, Data Engineering, Hyper-Automation, Software Engineering, Quality Engineering (Testing), Architectural Transformations, Platform services including Cloud Computing / Transformation, Systems Integration as well as IT Operations service management deliver innovative & cutting-edge solution using best practices & expertise on Agile, DevOps, Lean as well as traditional methodologies.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Job Title
Sales Director
Location
Chicago, IL
Company
IGT Solutions
About the Role
IGT Solutions is seeking a Director- Business Development to lead new business growth in the Cruise Line industry across the U.S. This is a high-impact leadership role for a technology sales professional who thrives in a strategic, consultative, and fast-paced environment. You will be responsible for driving revenue growth, building strategic relationships with enterprise cruise line clients, and leading complex deal cycles from discovery to closure.
Key Responsibilities
- Own and exceed sales targets across assigned U.S. regions
- Build and manage a high-quality pipeline of opportunities in the Travel Industry
- Conduct market research and competitor analysis to define and execute GTM strategies
- Lead client acquisition and retention strategies
- Develop trusted relationships with CXOs and decision-makers
- Navigate complex, multi-stakeholder sales cycles and negotiate large-scale deals
- Deliver accurate sales forecasts and maintain sales performance dashboards
- Continuously analyze sales metrics to optimize performance
Qualifications
- 10+ years of experience in technology/IT services sales
- Strong domain expertise in the Cruise Line or broader travel/hospitality industry
- Proven track record of meeting or exceeding sales quotas
- Experience managing enterprise accounts and long sales cycles
- Excellent communication, negotiation, and stakeholder management skills
- Familiarity with consultative sales methodologies (e.g., SPIN, Challenger, Solution Selling)
- Strong understanding of digital transformation trends—Cloud, AI/ML, CX platforms, etc.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industries
- Information Services, IT Services and IT Consulting, and Software Development