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PayPal

Head of Operations & Strategy - DevRel

PayPal, San Jose

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Head of Operations & Strategy – DevRel

PayPal is committed to delivering the best experience for our global developers. The PayPal Developer Relations (DevRel) team is transforming to meet developers where they are—delivering trusted best practices, documentation, training, and serving as the bridge between external developers and internal engineering teams. This role drives automation, tooling, and process improvements to achieve scale and efficiency goals, and leads strategic initiatives, particularly AI investments for developers.

Responsibilities

  • Build and lead the Developer Advocacy Team.
  • Build and scale outreach to enhance platform ecosystems, ensuring alignment with developer needs.
  • Collaborate with Engineering, Partnerships, Marketing, and Executive teams to deliver on the top priorities of developer communities.
  • Be the developer‑first advocate for product launches, ensuring seamless integration and support for developers.
  • Lead the strategy for developer‑facing initiatives, including go‑to‑market and funding strategies.
  • Drive the creation and execution of developer accelerator programs that enable rapid adoption and innovation.
  • Partner with customer‑facing engineering teams that support customers in integrating with our developer platforms.
  • Maintain and nurture relationships within the developer ecosystem to promote excellent developer experience and best practices.
  • Develop and support educational programs that help customers quickly learn and utilize our services effectively.
  • Represent the company at conferences, write blog posts and whitepapers, create workshops, and develop proof‑of‑concept applications to showcase our platforms.
  • Build a thriving developer community that assists merchants, answers questions, and evangelizes our products.

What You Need To Bring

  • Proven 12+ years in a similar leadership role within a technology‑driven organization, demonstrating the ability to scale developer‑focused initiatives.
  • Strong track record in building and nurturing partnerships with technology leaders in developer technologies, including cutting‑edge work in areas like AI, APIs/SDKs, Crypto, and global Developer operations.
  • Deep knowledge and experience with the developer ecosystem, tools, and technologies, with a passion for open source and developer communities.
  • Demonstrated success in building and scaling organizations and initiatives, driving exponential growth, and delivering tangible results in a fast‑paced environment.
  • Exceptional communication and interpersonal skills to effectively engage with both technical and non‑technical stakeholders.
  • Excellent public speaking, writing, and presentation skills.
  • Previous experience navigating and successfully operating in a highly matrixed organization.
  • Global experience preferred.

Preferred Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An advanced degree or relevant certifications would be advantageous.
  • Experience working in high‑growth, technology‑driven organizations.

Employment Details

  • Seniority level: Not Applicable
  • Employment type: Full‑time
  • Job function: Management and Manufacturing
  • Industries: Software Development, Financial Services, Technology, Information and Internet

Compensation & Benefits

The U.S. national annual pay range for this role is $188,000 to $323,950. Actual compensation is based on factors such as work location and experience. The total compensation may include an annual performance bonus, equity, and medical, dental, vision, and other benefits. For more information, visit PayPal Benefits . PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.

EEO Statement

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities.

For more information, visit About PayPal .

Contact

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We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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