About MMS
MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating.
Our mission is to deliver high-quality service and technology solutions – rooted in strong science and decades of regulatory experience – that will assist our clients in developing and marketing life-changing therapies to positively improve lives worldwide.
Job Overview
We are currently looking to strengthen our Business Development team through the recruitment of a Director, Business Development to support our business development activities. As a member of a global team, you will secure and grow new business for MMS through professional, consultative, and proactive sales activities directed at decision-makers and decision influencers at existing and new customers. This position is primarily remote, but we are searching for someone local to the greater Boston, MA area.
Essential Functions
- Territory management: actively prospect and leverage potential new business opportunities within specified customer accounts.
- Establish and execute a comprehensive sales plan for each target account within your territory and ensure an appropriate strategy/solution is proposed to the customer.
- Identify and respond to customer needs to secure potential new business opportunities. Propose an appropriate strategy/solution aligned with MMS’s key differentiators and service offerings.
- Actively lead all aspects of the sales lifecycle for all assigned accounts, from defining potential opportunities to capabilities meetings, proposals, and bid defense meetings. Drive completion of contractual documents.
- Lead capabilities meetings and bid presentations comprising all aspects of MMS services and solutions. Educate the team participants in customer culture, operational needs/methods and sales techniques needed to close the sale.
- Cultivate strong, long-term relationships with key decision-makers within accounts and develop in-depth knowledge of the customer organization.
- Maintain high visibility within the customer organization and monitor satisfaction by communicating regularly with the customer.
- Maintain visibility in the industry. This may include industry conferences and an active presence on social media (LinkedIn).
- Adapt successful strategies and tactics to meet market demands and financial targets. Monitor actions and results against plans.
- Establish and maintain effective, collaborative relationships with internal colleagues, including marketing, proposals/contracts and operational business leads to support specific client requirements and needs.
- Maintain general knowledge of all MMS services.
- Record all customer sales-related activities in the CRM system and prepare sales activity reports for management as required.
Qualifications
- 5+ years of related experience, including 3 years of relevant industry experience, preferably in data services (data management and biometrics) or a clinical research environment.
- Knowledge of and experience in selling biometrics, regulatory submissions, and regulatory operations will be a distinct advantage.
- Excellent oral and written communication skills.
- Understands the life sciences industry (e.g., CROs, pharma/biotech, medical device), scientific & clinical data/terminology and the drug development process.
- Ability to work independently and as a team player.
- Ability to establish and maintain effective working relationships with coworkers and clients.
- Experience using a CRM system for the management and tracking of activities and opportunities (MS Dynamics experience a plus).
- Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel.