Executive Director ~ Senior Living Community ~ West San Jose

Executive Director – Senior Living Community – West San Jose

Pay Range: $185,000.00 - $200,000.00

Schedule will be discussed at time of interview at the community

Make a difference by providing great care and love for our treasured residents. At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. We seek great hearts, other people like us, who care and want to do work that matters. We select people who believe that the most satisfying life is one that is outward-bound and rooted in servant‑leadership.

Job Summary

The Executive Director shall lead through vision and values while overseeing all day to day operations of the community. This includes leading team member relations, resident and family services and communication, resident well‑being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.

Benefits

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401(k) plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meals

Position Overview

• Run the operations of the business as if it were your own; must have high business acumen and understand all departments.
• Recruit, train and hire department managers to supervise daily operations and consult with them as needed.
• Communicate with clarity, show confidence and enthusiasm, and maintain composure during stressful situations.
• Support department heads in running efficiently and meeting MorningStar standards.
• Act as a Servant Leader, prioritizing the needs of others.
• Lead the sales culture in collaboration with the Sales and Marketing Director.
• Prepare and submit required reports and represent the community with government and private agencies.
• Walk the community daily, observe compliance, and engage staff and residents.
• Ensure the community, grounds, and physical plant are always ready.
• Maintain daily presence in the dining room to ensure quality dining experience.
• Ensure compliance with policies pertaining to resident care, HR, finance, public relations, and maintenance.
• Accompany surveyors and consultants during inspections and health‑and‑life safety surveys.
• Evaluate performance with department heads and support annual performance review.
• Maintain confidentiality when providing resident information to authorized agencies.
• Keep in contact with residents and families.
• Ensure supplies and equipment are available and in working order.
• Serve on committees, take minutes, and maintain records.
• Plan and execute volunteer programs and outreach.
• Support the use of expense management systems by department managers.
• Ensure consistent meetings: daily stand‑up, weekly department meetings, safety meetings, and monthly inter‑departmental meetings.

Qualifications

• Demonstration of core values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• Experience: 3 years Executive Director or related experience in senior living.
• Finance: Budget and expense management.
• Human Resources: Staffing, development, and employment policy oversight.
• Building: Maintenance and presentation.
• Sales: Facilitator of a sales culture.
• Compliance: Clinical requirements and best practices.
• Culinary excellence.
• Resident & family relations: Activities and overall relationship management.
• Leadership: Serve as a Servant Leader, approachable, fair, and communicative.
• Passion for working with seniors and a vibrant team.
• Education: College degree preferred but not required if experience compensates.
• Continuing education and licensure as required by the state.
• Subject matter expertise: Dementia care, senior care, safety, leadership in senior living.
• Technology: Proficient with Microsoft Office and MorningStar applications.
• Time Management: Handle multiple priorities, work weekends, evenings, flexible hours, and understand that the role requires being on call 24/7.
• Team benefits eligibility: Team members scheduling 24+ hours per week are eligible for benefits; families are also eligible.

EEO

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