ARL Bio Pharma
Client Relationship Coordinator
ARL Bio Pharma, Oklahoma City, Oklahoma, United States, 73116
Join to apply for the
Client Relationship Coordinator
role at
ARL Bio Pharma .
This range is provided by ARL Bio Pharma. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $22.00/hr - $25.00/hr
Position Summary As a Client Relationship Manager at ARL Bio Pharma, you'll play a key role in connecting clients with the pharmaceutical testing services and technical knowledge that drive their success. You'll serve as the primary liaison between clients and our laboratory teams, guiding the sample submissions, managing accounts, and ensuring every client receives timely, accurate, and professional support. This role is a great fit for individuals who are detail-oriented, customer-focused, and excited to grow in the scientific and/or pharmaceutical industry. Ideal candidates are recent college graduates or early-career professionals with experience or coursework in science, customer relations, or technical communication.
The Company is subject to certain federal regulations and directives regarding a drug free workplace and all employees are subject to drug and alcohol testing, including random testing. Possession of a medical marijuana license will not excuse you from the testing process, or the consequences of testing positive for marijuana.
Benefits
100% Company-paid Medical, Dental and Vision insurance
Free lunch every day
Company matching 401K retirement
Gym Membership
Generous Paid Time Off and Paid Holidays
Position Requirements
Bachelor's Degree from a four-year program
Excellent personal relations skills
Excellent written and verbal communication skills
Prior laboratory experience preferred
Strong organization, communication, and problem-solving skillsAbility to present information or respond to inquiries from groups of managers, associates, and customers
Proficient typing skills and PC literate
Familiarity with Microsoft Office programs
Dependable with strong attention to detail and accuracy
Essential Functions
Be an advocate for our client base
Liaison with internal departments to identify, research, and facilitate the resolution of customer concerns
Set up and maintain client accounts
Act as the liaison between clients and our labs
Serve as a resource to clients regarding test requirements, sample submission, and other laboratory policies and procedures
Maintain test catalog and other internal databases
Assist clients with web portal navigation
Assist accounting with pricing discrepancies and implement resolutions
Perform data entry
Assist accessioning with submission form interpretation
Perform other duties as required to meet client needs
Adherence to all ARL policies, procedures, protocols, and practices
Work Environment This job operates in a professional office environment. Attendance at the office is required. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands This is a largely sedentary role. Ability to sit for long periods of time. Ability to communicate clearly and effectively, both verbally and in writing. Ability to use a computer and keyboard.
AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics, or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics, or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.
Seniority level Entry level
Employment type Full-time
Job function Administrative
Industries Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at ARL Bio Pharma by 2x.
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Client Relationship Coordinator
role at
ARL Bio Pharma .
This range is provided by ARL Bio Pharma. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $22.00/hr - $25.00/hr
Position Summary As a Client Relationship Manager at ARL Bio Pharma, you'll play a key role in connecting clients with the pharmaceutical testing services and technical knowledge that drive their success. You'll serve as the primary liaison between clients and our laboratory teams, guiding the sample submissions, managing accounts, and ensuring every client receives timely, accurate, and professional support. This role is a great fit for individuals who are detail-oriented, customer-focused, and excited to grow in the scientific and/or pharmaceutical industry. Ideal candidates are recent college graduates or early-career professionals with experience or coursework in science, customer relations, or technical communication.
The Company is subject to certain federal regulations and directives regarding a drug free workplace and all employees are subject to drug and alcohol testing, including random testing. Possession of a medical marijuana license will not excuse you from the testing process, or the consequences of testing positive for marijuana.
Benefits
100% Company-paid Medical, Dental and Vision insurance
Free lunch every day
Company matching 401K retirement
Gym Membership
Generous Paid Time Off and Paid Holidays
Position Requirements
Bachelor's Degree from a four-year program
Excellent personal relations skills
Excellent written and verbal communication skills
Prior laboratory experience preferred
Strong organization, communication, and problem-solving skillsAbility to present information or respond to inquiries from groups of managers, associates, and customers
Proficient typing skills and PC literate
Familiarity with Microsoft Office programs
Dependable with strong attention to detail and accuracy
Essential Functions
Be an advocate for our client base
Liaison with internal departments to identify, research, and facilitate the resolution of customer concerns
Set up and maintain client accounts
Act as the liaison between clients and our labs
Serve as a resource to clients regarding test requirements, sample submission, and other laboratory policies and procedures
Maintain test catalog and other internal databases
Assist clients with web portal navigation
Assist accounting with pricing discrepancies and implement resolutions
Perform data entry
Assist accessioning with submission form interpretation
Perform other duties as required to meet client needs
Adherence to all ARL policies, procedures, protocols, and practices
Work Environment This job operates in a professional office environment. Attendance at the office is required. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands This is a largely sedentary role. Ability to sit for long periods of time. Ability to communicate clearly and effectively, both verbally and in writing. Ability to use a computer and keyboard.
AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics, or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics, or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.
Seniority level Entry level
Employment type Full-time
Job function Administrative
Industries Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at ARL Bio Pharma by 2x.
#J-18808-Ljbffr