Valley Medical Center
ED Admitting Registrar | 1.0FTE 1p-1130p Wednesday-Saturday (2025-1411)
Valley Medical Center, Renton, Washington, United States, 98056
ED Admitting Registrar | 1.0 FTE 1p-1130p Wed‑Sat (2025‑1411)
Location : VMC Main Campus, Renton, WA
Department : Emergency Department Admitting
Shift : Evenings
Type : Full Time
FTE : 1
Hours : 40
Category : Administrative/Clerical
Salary : $22.61 – $37.79/hr (DOE)
Job Overview : Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurance details, screens for eligibility, identifies and collects patient balance money.
Reports to : Department Manager
Prerequisites
High School Graduate or equivalent (GED)
Demonstrated basic keyboarding skills (45 wpm)
Previous work experience in customer service and general clerical/office procedures
Preferred experience in a hospital, medical office/clinic, or insurance company
Qualifications
Excellent customer service skills
Knowledge of medical terminology and abbreviations
Effective verbal, listening, and interpersonal skills with a diverse population
Ability to carry out assignments independently and exercise good judgment
Excellent organizational and time‑management skills
Maintains a professional demeanor in stressful situations
Ability to learn and work with multiple software/hardware products
Reliable attendance and job performance
Physical / Mental Demands, Environment and Working Conditions
Stand or sit for extended periods
Walk and push a wheeled cart with a computer and supplies up to 40 lb.
Withstand repetitive motion of keyboarding
Lifting files, reference books, supplies, or other documents up to 10 lb.
Push patients in wheelchairs from the admitting department to patient care area
Respond to patients, physicians, and other customers professionally
Essential Responsibilities and Competencies
Adhere to Valley Medical Center's Patient Identification guidelines
Accurately collect, analyze, and record demographic, insurance/third‑party coverage, financial and limited clinical data in the computer system
Update and edit information ensuring all fields are populated correctly
Scan copies of appropriate documentation (photo ID, insurance cards, referral, authorization, etc.)
Review and explain registration, financial, and regulatory forms before obtaining signatures
Collect information required for clean claim processing
Perform daily audit of registered accounts using EPIC and vendor tools
Assess patient liability and accept payments on accounts, document in HIS, and provide receipt
Refer patients to financial advocates for assistance or payment arrangements
Provide information regarding the financial assistance program
Assist patients with directions, answer questions, and act as liaison
Understand Safety Event Reporting process
Participate in process‑improvement work groups as assigned
Notify manager or training coordinator when new insurance regulations arise
Use manuals, contacts, and information within the Patient Access office as a resource
Maintain confidentiality of patient financial and medical records
Complete annual learning requirements assigned by department and organization
Adhere to dress and name-badge guidelines
Follow Service Culture Guidelines, focusing on patients first and satisfaction
Suggest process or quality improvement opportunities to management
Perform all job functions in line with Valley values (quality, compassion, respect, teamwork, community-centered awareness, innovation)
Other duties as assigned
Other Job Information Created: 1/25 Grade: OPEIU‑C FLSA: NE
Seniority level: Entry level | Employment type: Full‑time | Job function: Health Care Provider | Industries: Hospitals and Health Care
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Job Overview : Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurance details, screens for eligibility, identifies and collects patient balance money.
Reports to : Department Manager
Prerequisites
High School Graduate or equivalent (GED)
Demonstrated basic keyboarding skills (45 wpm)
Previous work experience in customer service and general clerical/office procedures
Preferred experience in a hospital, medical office/clinic, or insurance company
Qualifications
Excellent customer service skills
Knowledge of medical terminology and abbreviations
Effective verbal, listening, and interpersonal skills with a diverse population
Ability to carry out assignments independently and exercise good judgment
Excellent organizational and time‑management skills
Maintains a professional demeanor in stressful situations
Ability to learn and work with multiple software/hardware products
Reliable attendance and job performance
Physical / Mental Demands, Environment and Working Conditions
Stand or sit for extended periods
Walk and push a wheeled cart with a computer and supplies up to 40 lb.
Withstand repetitive motion of keyboarding
Lifting files, reference books, supplies, or other documents up to 10 lb.
Push patients in wheelchairs from the admitting department to patient care area
Respond to patients, physicians, and other customers professionally
Essential Responsibilities and Competencies
Adhere to Valley Medical Center's Patient Identification guidelines
Accurately collect, analyze, and record demographic, insurance/third‑party coverage, financial and limited clinical data in the computer system
Update and edit information ensuring all fields are populated correctly
Scan copies of appropriate documentation (photo ID, insurance cards, referral, authorization, etc.)
Review and explain registration, financial, and regulatory forms before obtaining signatures
Collect information required for clean claim processing
Perform daily audit of registered accounts using EPIC and vendor tools
Assess patient liability and accept payments on accounts, document in HIS, and provide receipt
Refer patients to financial advocates for assistance or payment arrangements
Provide information regarding the financial assistance program
Assist patients with directions, answer questions, and act as liaison
Understand Safety Event Reporting process
Participate in process‑improvement work groups as assigned
Notify manager or training coordinator when new insurance regulations arise
Use manuals, contacts, and information within the Patient Access office as a resource
Maintain confidentiality of patient financial and medical records
Complete annual learning requirements assigned by department and organization
Adhere to dress and name-badge guidelines
Follow Service Culture Guidelines, focusing on patients first and satisfaction
Suggest process or quality improvement opportunities to management
Perform all job functions in line with Valley values (quality, compassion, respect, teamwork, community-centered awareness, innovation)
Other duties as assigned
Other Job Information Created: 1/25 Grade: OPEIU‑C FLSA: NE
Seniority level: Entry level | Employment type: Full‑time | Job function: Health Care Provider | Industries: Hospitals and Health Care
#J-18808-Ljbffr