Oregon Department of Human Services
Public Benefits Specialist
Oregon Department of Human Services, Roseburg, Oregon, United States, 97470
Public Benefits Specialist
Oregon Department of Human Services invites you to apply for the Public Benefits Specialist position.
Opportunity awaits! Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate, and hard‑working individual who thrives as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.
NOTE: A Cover Letter is required! If you do not provide a Cover Letter, your application will be declined. Pay Range Initial Posting Date: 01/01/2026
Application Deadline: 01/08/2026
Agency: Department of Human Services
Salary Range: $4,409 – $6,245
Position Type: Employee
Position Title: Public Benefits Specialist
Summary of Duties
Play a critical role in providing a safety net that supports better outcomes for Oregonians.
Provide resources that support individual and family stability.
Determine eligibility for people applying for various programs and benefits through interviewing, gathering, and assessing information. Programs include Supplemental Nutrition Assistance Program (SNAP), Long‑Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment‑Related Day Care (ERDC), Domestic Violence services, and various Medicaid (Health insurance) programs.
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science, or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
Essential Attributes
Experience providing services with respect and compassion for community members who have historically been marginalized, underserved, in crisis, or disadvantaged.
Experience conducting work that requires attention to detail, particularly with data entry and reviewing financial or technical documents.
Experience with technical skills that include basic computer knowledge, Microsoft Office software, and learning new web‑based platforms.
Experience recognizing symptoms and behaviors that originate from adapting to trauma and using trauma‑informed de‑escalation tactics to minimize re‑traumatization.
Attention all candidates!
A cover letter is required – if you do not provide a Cover Letter, your application will be declined. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
Work schedule: 8 a.m. – 5 p.m., Monday – Friday on‑site and in‑person each workday at the Roseburg ODHS branch office.
Contact with the public, including Oregonians experiencing emotional and financial stress.
Serve a diverse range of customers with compassion and professionalism through a trauma‑informed lens.
May require sitting at a computer or telephone for prolonged periods of the workday.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference information.
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
Oregon National Guard. Form DA5016, DD214 or NGB22 required.
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions, or job‑specific questions.
Recruiter: Brent Lawrence. If you contact the recruiter, please include the job requisition number.
Email: Brent.Lawrence@odhs.oregon.gov
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Human Resources
Industries Government Administration
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Opportunity awaits! Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate, and hard‑working individual who thrives as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.
NOTE: A Cover Letter is required! If you do not provide a Cover Letter, your application will be declined. Pay Range Initial Posting Date: 01/01/2026
Application Deadline: 01/08/2026
Agency: Department of Human Services
Salary Range: $4,409 – $6,245
Position Type: Employee
Position Title: Public Benefits Specialist
Summary of Duties
Play a critical role in providing a safety net that supports better outcomes for Oregonians.
Provide resources that support individual and family stability.
Determine eligibility for people applying for various programs and benefits through interviewing, gathering, and assessing information. Programs include Supplemental Nutrition Assistance Program (SNAP), Long‑Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment‑Related Day Care (ERDC), Domestic Violence services, and various Medicaid (Health insurance) programs.
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science, or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
Essential Attributes
Experience providing services with respect and compassion for community members who have historically been marginalized, underserved, in crisis, or disadvantaged.
Experience conducting work that requires attention to detail, particularly with data entry and reviewing financial or technical documents.
Experience with technical skills that include basic computer knowledge, Microsoft Office software, and learning new web‑based platforms.
Experience recognizing symptoms and behaviors that originate from adapting to trauma and using trauma‑informed de‑escalation tactics to minimize re‑traumatization.
Attention all candidates!
A cover letter is required – if you do not provide a Cover Letter, your application will be declined. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
Work schedule: 8 a.m. – 5 p.m., Monday – Friday on‑site and in‑person each workday at the Roseburg ODHS branch office.
Contact with the public, including Oregonians experiencing emotional and financial stress.
Serve a diverse range of customers with compassion and professionalism through a trauma‑informed lens.
May require sitting at a computer or telephone for prolonged periods of the workday.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference information.
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
Oregon National Guard. Form DA5016, DD214 or NGB22 required.
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions, or job‑specific questions.
Recruiter: Brent Lawrence. If you contact the recruiter, please include the job requisition number.
Email: Brent.Lawrence@odhs.oregon.gov
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Human Resources
Industries Government Administration
#J-18808-Ljbffr