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Citi

Part-Time Teller (20 Hours), Bilingual Vietnamese Speaking Preferred, Eastridge

Citi, San Jose, California, United States, 95199

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Part‑Time Teller (20 Hours), Bilingual Vietnamese Speaking Preferred, Eastridge Branch

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Citi The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. Responsibilities Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service. Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash. Identify referral opportunities for new products and services based on clients’ financial goals. Educate clients on digital and self‑service opportunities offered by Citi. Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets. Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed. Maintain working knowledge of client accounts as well as new and existing products and services offered. Provide an exceptional client experience, measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets. Qualifications Previous relevant experience preferred. Demonstrated sales and customer‑service experience. Money‑handling experience. Effective problem‑solving and communication skills. Ability to work well in a team‑oriented environment. Education High School diploma or equivalent. Salary is based on a 40‑hour work week. The hourly rate corresponds to an annual range of $20.00–$24.98. Benefits include medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Schedule: Mon–Fri 1:30 pm–5:30 pm; Sat 10:20 am–2:30 pm (subject to change). Anticipated posting close date: Jan 5, 2026. Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Citi’s Accessibility resources.

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