Onco360 Oncology Pharmacy
Inside Sales Representative - Eastern
Onco360 Oncology Pharmacy, Detroit, Michigan, United States, 48228
Onco360 is searching for an Inside Sales Representative - Oncology. This is a fully remote position.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
We attract extraordinary people who have a strong desire to live our mission – to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers, and we value teamwork, respect, integrity, and passion.
Base salary range $55k‑$70k annually; plus commission.
Summary Using a balance of account management and direct telephone outreach, the primary responsibility of the Inside Sales position is to develop and manage a designated territory, providing education and care coordination to prescribers for all Onco360 products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met, often in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within both hospital and community oncology settings. This role will be home‑based with minimal travel.
Regional Director Major Responsibilities
Seek out opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals.
Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads.
Identify, rank, prospect, and develop key oncology practice and hospital‑based business relationships within the targeted regional territory.
Assist with sales escalations and routinely communicate with field sales representatives about details impacting prescriber or patient experience.
Support education and delivery of key messages and product presentations within initiatives (e.g., Selling our Success communication, drug launches). Designed to ensure the territory meets performance requirements.
Forward calls pertaining to clinical information and questions (e.g., dosing directions, adverse events, counseling) to Staff Pharmacists.
Document and meticulously make notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs.
Use discretion and independent judgment in handling customer complaints, while documenting and forwarding to appropriate administrative staff.
Obtain and manage prescriber communication preferences.
Nurture and manage prescriber relationships to improve loyalty and retention.
Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
Ensure prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
Work collaboratively with sales to achieve monthly, quarterly, and annual sales goals.
Regional Director Qualifications
2 years’ retail or specialty pharmacy technician experience preferred – must be familiar with general pharmacy terminology, billing quantity, SIG codes, Roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
2 years inside or outside sales experience for pharmacy or other health services‑related industry preferred.
Oncology sales experience desired but not required.
Exceptional probing and consultative communication skills.
Familiar with oncology providers, drugs, clinic, and hospital communities.
Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
Self‑motivated and results driven.
Highly effective at working objectively with a diverse group of people, demonstrating strong communication, organizational, administrative, and office skills.
Proficient in data entry, verbal skills, computer skills, and the ability to learn the department’s software system including CRM.
Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
Ability to respond to common inquiries or complaints from customers, employees, or senior management.
Ability to work with mathematical concepts such as statistical inference; apply concepts such as percentages, ratios, and proportions in practical solutions.
Maintain HIPAA patient confidentiality.
Employment Details
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Sales and Business Development
Industries:
Pharmaceutical Manufacturing
Location: Remote (fully telecommuting). Compensation and benefits are competitive and commensurate with experience.
#J-18808-Ljbffr
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
We attract extraordinary people who have a strong desire to live our mission – to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers, and we value teamwork, respect, integrity, and passion.
Base salary range $55k‑$70k annually; plus commission.
Summary Using a balance of account management and direct telephone outreach, the primary responsibility of the Inside Sales position is to develop and manage a designated territory, providing education and care coordination to prescribers for all Onco360 products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met, often in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within both hospital and community oncology settings. This role will be home‑based with minimal travel.
Regional Director Major Responsibilities
Seek out opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals.
Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads.
Identify, rank, prospect, and develop key oncology practice and hospital‑based business relationships within the targeted regional territory.
Assist with sales escalations and routinely communicate with field sales representatives about details impacting prescriber or patient experience.
Support education and delivery of key messages and product presentations within initiatives (e.g., Selling our Success communication, drug launches). Designed to ensure the territory meets performance requirements.
Forward calls pertaining to clinical information and questions (e.g., dosing directions, adverse events, counseling) to Staff Pharmacists.
Document and meticulously make notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs.
Use discretion and independent judgment in handling customer complaints, while documenting and forwarding to appropriate administrative staff.
Obtain and manage prescriber communication preferences.
Nurture and manage prescriber relationships to improve loyalty and retention.
Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
Ensure prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
Work collaboratively with sales to achieve monthly, quarterly, and annual sales goals.
Regional Director Qualifications
2 years’ retail or specialty pharmacy technician experience preferred – must be familiar with general pharmacy terminology, billing quantity, SIG codes, Roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
2 years inside or outside sales experience for pharmacy or other health services‑related industry preferred.
Oncology sales experience desired but not required.
Exceptional probing and consultative communication skills.
Familiar with oncology providers, drugs, clinic, and hospital communities.
Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
Self‑motivated and results driven.
Highly effective at working objectively with a diverse group of people, demonstrating strong communication, organizational, administrative, and office skills.
Proficient in data entry, verbal skills, computer skills, and the ability to learn the department’s software system including CRM.
Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
Ability to respond to common inquiries or complaints from customers, employees, or senior management.
Ability to work with mathematical concepts such as statistical inference; apply concepts such as percentages, ratios, and proportions in practical solutions.
Maintain HIPAA patient confidentiality.
Employment Details
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Sales and Business Development
Industries:
Pharmaceutical Manufacturing
Location: Remote (fully telecommuting). Compensation and benefits are competitive and commensurate with experience.
#J-18808-Ljbffr