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Symplicity Communications, Inc.

Account Executive

Symplicity Communications, Inc., Grand Rapids, Michigan, us, 49528

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Location: Grand Rapids, MI

Reports To: Senior Director of Sales

Position Overview The Account Executive is responsible for driving new business growth and nurturing client relationships by identifying opportunities, presenting tailored solutions, and ensuring successful implementation. This role is critical in advancing the company’s market presence, meeting revenue targets, and delivering superior customer experience. The ideal candidate is results‑driven, consultative in their approach, and thrives in a fast‑paced, client‑focused environment.

Key Responsibilities

Develop and manage a pipeline of qualified prospects through outbound efforts, networking, referrals, and inbound leads.

Conduct discovery calls, presentations, and product demonstrations to understand client needs and align solutions.

Negotiate and close contracts, ensuring favorable terms while meeting client objectives.

Collaborate with internal teams (Sales Engineering, Customer Success, Operations) to deliver seamless onboarding and ongoing client support.

Maintain accurate records in the CRM, including pipeline status, forecasting, and client communication logs.

Regularly meet or exceed monthly, quarterly, and annual sales targets.

Stay current with industry trends, competitors, and market conditions to position the company as a trusted partner.

Build and maintain a strong book of business with new clients in targeted industries.

Develop at least 25 qualified opportunities per quarter.

Deliver a minimum of $100,000 NMR in closed annual recurring revenue within the first year.

Establish trusted advisor status with key accounts by providing ongoing insights and recommendations.

Document and refine sales best practices for repeatable success.

Key Success Metrics

Achievement of individual sales quota (monthly, quarterly, annual).

Growth of pipeline coverage (3–4x quota).

Average sales cycle time and deal size.

CRM data accuracy and reporting compliance.

Cross‑functional collaboration scores (internal feedback).

Qualifications Required

2–4 years of B2B sales experience with a proven track record of meeting or exceeding quota.

Strong negotiation and closing skills with consultative selling experience.

Excellent communication, presentation, and interpersonal skills.

Proficiency with CRM platforms.

Ability to thrive with self‑motivation and time management.

Preferred

Experience in SaaS, technology, or telecom sales.

Existing network in target markets or industries.

Familiarity with solution‑based selling methodologies (MEDDIC, Challenger, SPIN, etc.).

Bachelor’s degree in Business, Marketing, Communications, or related field.

Compensation and Benefits

Base salary: $60,000–$80,000 per year.

Commission and bonus potential.

Benefits after 90 days: Health, Dental, Vision, 401(k).

3 weeks paid time off.

SMART Goals by Quarter will be driven and tracked by quarter. Accountability, Positivity, Curiosity, Collaboration and Integrity are our core values and the Ideal Team Player, by Patrick Lencioni methodology is followed. People that are Hungry, Humble and Smart will fit right in!

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