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Elements Massage®

Retail Sales Associate / Customer Service

Elements Massage®, Santa Clarita, California, United States, 91382

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Retail Sales Associate / Customer Service Join to apply for the

Retail Sales Associate / Customer Service

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Elements Massage® .

Base Pay Range $500.00/hr - $500.00/hr.

Overview If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives. Our team members will earn commission for wellness plan sales and have the opportunity to earn up to $500+.

Qualifications & Skills

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.

The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.

The right candidate can turn every incident of client criticism into a story of great customer service.

Responsibilities

Creates an exceptional customer service experience for all clients every time they enter the studio.

Informs all clients about the benefits of the Elements Wellness Program, a no‑hassle membership plan.

Follows our proven sales process to enroll clients into the Elements Wellness Program.

Is the first and final face of hospitality, whether on the phone or in the studio.

Ensures the client appointment paperwork and payment process is brief, painless, and accurate.

Works as a team with our Managers and Massage Therapists to create an environment where clients are at the center.

Qualifications

Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.

Customer Service experience in a spa‑like or similar environment, with a focus on hospitality and execution.

Familiarity with modern office tools and systems; scheduling and payments are processed with easy‑to‑learn computer programs.

Driven to create the best work environment for employees and the best experiences for clients.

Seniority Level Entry level

Employment Type Full‑time

Job Function Purchasing

Industry Retail

Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.

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