MassBay Community College
Alumni Relations & Volunteer Coordinator
MassBay Community College, Wellesley, Massachusetts, us, 02482
MassBay Community College
Alumni Relations & Volunteer Coordinator Wellesley Hills, MA, United States
Department:
Alumni Relations
Location:
Wellesley Hills
MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities, and to contribute to the region's economic development.
Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community.
Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.
Position Summary The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds.
Reporting to the Associate Director of Development, the Alumni Relations and Volunteer Coordinator collaborates with the Associate Director to set strategy and direction and then takes ownership of execution. This role oversees the planning, management, and implementation of alumni and volunteer outreach initiatives to strengthen connections with the College and foster relationships that inspire long-term engagement and philanthropic support. Serving as the primary point of contact for MassBay volunteers—including scholarship reviewers, mentors, classroom speakers, etc.—the Coordinator also supports departmental goals, helps build the donor pipeline through alumni and volunteer engagement, and works closely with the Institutional Advancement team to steward and solicit contributions via events, appeals, social media, and stewardship communications. This position requires occasional evening and weekend work.
Key Responsibilities and Duties Alumni
Partner with Associate Director to set goals, targets, and strategies for alumni engagement and fundraising
Lead development and execution of the annual alumni engagement and stewardship plan
Build and maintain strong alumni relationships
Research best practices to enhance and grow alumni programs
Contribute to alumni awareness and recognition strategy
Manage communications and activities to engage, thank, and inform alumni
Ensure accurate alumni data in the CRM and maintain best practices
Use CRM reporting to guide decisions on alumni outreach and stewardship
Improve office efficiency through effective use of software and tools
Provide excellent customer service: respond to alumni inquiries and share information with stakeholders
Coordinate College events (e.g., reunions, donor recognition, All-Volunteer Show, networking) and identify opportunities for new or improved events
Manage alumni webpage content and functionality for accuracy and engagement
Track team projects, tasks, and deliverables
Supervise student employees as needed
Perform other duties as assigned
Volunteers
Act as the primary contact for staff and faculty seeking to engage volunteers
Develop and implement policies and best practices for volunteer services
Ensure volunteers receive necessary training and understand College policies
Expand the volunteer base through outreach to businesses, organizations, and individuals
Maintain an accurate volunteer database and establish a consistent communication plan to welcome and steward volunteers
Collaborate with campus stakeholders to promote volunteer programs and identify opportunities for greater impact
Facilitate meaningful volunteer contributions to enhance the College environment
Build strong relationships with volunteers to position them as valued partners, potential donors, and advocates for MassBay
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.
Minimum Qualifications Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, curriculum development, audio/visual or graphic production, grant administration, budget development, program/project management, event planning, administrative work in an academic environment, or personal computer operations; or an equivalent combination of education, training, and experience.
Preferred Qualifications
Sensitivity and commitment to the goals of affirmative action
Experience working in a community college or similar environment
Demonstrated commitment to working with students in need
Two (2) - three (3) years of relevant work experience in Alumni Relations or similar role in Institutional Advancement
Proficient with Microsoft Office Suite: Word, Outlook, PowerPoint and Excel
Familiarity with customer relationship management (CRM) databases
Experience using online design tools (e.g., Canva) to create marketing materials and leveraging social media platforms for engagement
Excellent attention to detail and follow-through
Excellent analytical, organizational, and communications skills
Ability to listen and express ideas and thoughts effectively
Ability to work effectively with a diverse population of faculty, staff, students, board members, and other external and internal stakeholders
Demonstrated ability to solve problems creatively in a fast-paced environment
Commitment to continuous growth in the role by staying current on industry news and trends, and using those insights to spark new ideas and expand the work
Passion for relationship-building
Experience working in a diverse environment
Valid driver's license and ability to travel and work across multiple campuses and locations
Ability to lift and carry up to 20 lbs and assist with transporting, loading and unloading materials for events
Additional Information Salary Range:
$65,370 - $73,100, in accordance with one's education and experience as dictated by the collective bargaining agreement classification compensation structure.
As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary.
Array of choices for health insurance plans to meet individual/family needs
Affordable Dental Insurance and vision discount program
12 paid State/Federal holidays
Generous sick, vacation, and personal time
Flexible Spending Plans to reduce your taxable income
Low-cost basic and optional life insurance
Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b)
Tuition Benefits for employees and dependents at state colleges and universities
Free Employee Assistance Program (EAP)
Eligibility towards Public Service Loan Forgiveness (PSLF)
Free gym and parking on campus
Need more info: https://www.massbay.edu/employment/benefits
Position Type:
MCCC Unit Professional Grade 4
Deadline:
January 31, 2026 or until filled
To Apply:
Please include a letter of interest and resume with your online application.
Final candidates are required to provide sealed transcripts and/or certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affitative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
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Alumni Relations & Volunteer Coordinator Wellesley Hills, MA, United States
Department:
Alumni Relations
Location:
Wellesley Hills
MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities, and to contribute to the region's economic development.
Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community.
Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.
Position Summary The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds.
Reporting to the Associate Director of Development, the Alumni Relations and Volunteer Coordinator collaborates with the Associate Director to set strategy and direction and then takes ownership of execution. This role oversees the planning, management, and implementation of alumni and volunteer outreach initiatives to strengthen connections with the College and foster relationships that inspire long-term engagement and philanthropic support. Serving as the primary point of contact for MassBay volunteers—including scholarship reviewers, mentors, classroom speakers, etc.—the Coordinator also supports departmental goals, helps build the donor pipeline through alumni and volunteer engagement, and works closely with the Institutional Advancement team to steward and solicit contributions via events, appeals, social media, and stewardship communications. This position requires occasional evening and weekend work.
Key Responsibilities and Duties Alumni
Partner with Associate Director to set goals, targets, and strategies for alumni engagement and fundraising
Lead development and execution of the annual alumni engagement and stewardship plan
Build and maintain strong alumni relationships
Research best practices to enhance and grow alumni programs
Contribute to alumni awareness and recognition strategy
Manage communications and activities to engage, thank, and inform alumni
Ensure accurate alumni data in the CRM and maintain best practices
Use CRM reporting to guide decisions on alumni outreach and stewardship
Improve office efficiency through effective use of software and tools
Provide excellent customer service: respond to alumni inquiries and share information with stakeholders
Coordinate College events (e.g., reunions, donor recognition, All-Volunteer Show, networking) and identify opportunities for new or improved events
Manage alumni webpage content and functionality for accuracy and engagement
Track team projects, tasks, and deliverables
Supervise student employees as needed
Perform other duties as assigned
Volunteers
Act as the primary contact for staff and faculty seeking to engage volunteers
Develop and implement policies and best practices for volunteer services
Ensure volunteers receive necessary training and understand College policies
Expand the volunteer base through outreach to businesses, organizations, and individuals
Maintain an accurate volunteer database and establish a consistent communication plan to welcome and steward volunteers
Collaborate with campus stakeholders to promote volunteer programs and identify opportunities for greater impact
Facilitate meaningful volunteer contributions to enhance the College environment
Build strong relationships with volunteers to position them as valued partners, potential donors, and advocates for MassBay
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.
Minimum Qualifications Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, curriculum development, audio/visual or graphic production, grant administration, budget development, program/project management, event planning, administrative work in an academic environment, or personal computer operations; or an equivalent combination of education, training, and experience.
Preferred Qualifications
Sensitivity and commitment to the goals of affirmative action
Experience working in a community college or similar environment
Demonstrated commitment to working with students in need
Two (2) - three (3) years of relevant work experience in Alumni Relations or similar role in Institutional Advancement
Proficient with Microsoft Office Suite: Word, Outlook, PowerPoint and Excel
Familiarity with customer relationship management (CRM) databases
Experience using online design tools (e.g., Canva) to create marketing materials and leveraging social media platforms for engagement
Excellent attention to detail and follow-through
Excellent analytical, organizational, and communications skills
Ability to listen and express ideas and thoughts effectively
Ability to work effectively with a diverse population of faculty, staff, students, board members, and other external and internal stakeholders
Demonstrated ability to solve problems creatively in a fast-paced environment
Commitment to continuous growth in the role by staying current on industry news and trends, and using those insights to spark new ideas and expand the work
Passion for relationship-building
Experience working in a diverse environment
Valid driver's license and ability to travel and work across multiple campuses and locations
Ability to lift and carry up to 20 lbs and assist with transporting, loading and unloading materials for events
Additional Information Salary Range:
$65,370 - $73,100, in accordance with one's education and experience as dictated by the collective bargaining agreement classification compensation structure.
As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary.
Array of choices for health insurance plans to meet individual/family needs
Affordable Dental Insurance and vision discount program
12 paid State/Federal holidays
Generous sick, vacation, and personal time
Flexible Spending Plans to reduce your taxable income
Low-cost basic and optional life insurance
Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b)
Tuition Benefits for employees and dependents at state colleges and universities
Free Employee Assistance Program (EAP)
Eligibility towards Public Service Loan Forgiveness (PSLF)
Free gym and parking on campus
Need more info: https://www.massbay.edu/employment/benefits
Position Type:
MCCC Unit Professional Grade 4
Deadline:
January 31, 2026 or until filled
To Apply:
Please include a letter of interest and resume with your online application.
Final candidates are required to provide sealed transcripts and/or certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affitative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
PI280996465
#J-18808-Ljbffr