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Product Connections

Account Supervisor, Shopper Marketing Agency

Product Connections, Rogers, Arkansas, United States, 72758

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The incumbent(s) in this position should exhibit the following ACOSTA values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

Some Essential Functions of this Position: 1. Account Services:

Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings.

Serve as primary client contact at the appropriate management level.

Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities.

Expand client relationships to gain incremental revenue.

Share best practices with others to maximize business potential.

Understand client’s objectives, strategies and tactics and be the client advocate with the agency team.

Ensure that we are meeting or exceeding all client contract obligations.

2. Program Planning and Development

Lead or support the strategic planning process.

Participate in brainstorm meetings.

Utilize Agency planning documents, such as job brief.

Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards.

Determine necessary research to support or validate marketing plans.

Investigate and recommend most effective execution strategies and tactics.

3. Creative Execution/Production

Manage creative process.

Lead presentation of creative concepts to client.

Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives.

Ensure team follows Agency process and procedures.

4. Program Implementation

Oversee the implementation and management of all marketing tactics and retail initiatives.

Oversee the management of budgets and timelines.

Oversee the management and communication between the agency team, retail field team and client team.

5. Financial Responsibilities

Support Director/VP to ensure that agency meets all contracted obligations.

Ensure profitability by ensuring that estimates and invoices are appropriately charged.

Oversee clients’ overall Account Receivables.

Help Director/VP manage overall profitability of accounts.

6. Other

Be willing, able, readily available to work outside of "normal hours".

Be a team player to your specific account team(s).

Work on special projects as directed by leadership.

Communicate upward to ensure that management is informed.

Oversee Account Executive and Account Coordinator roles as assigned to your team.

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