H&M
H&M Sales Advisor Seasonal - The Mall at Fun Run
H&M, Newington, New Hampshire, United States
H&M Sales Advisor Seasonal - The Mall at Fun Run
1 day ago Be among the first 25 applicants
About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through your store to actively sell our products and providing customers with support and guidance. You'll use your fashion and product knowledge to give customers all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation, and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service.
Willingness to engage and have conversations with customers to provide excellent service.
Guide customers through our fashion trends, stories and products in all areas of the store.
Ability to effectively promote and sell our products to customers.
Actively promote our Customer Loyalty App (Hello Member) and in‑store sustainability initiatives.
Represent yourself and the H&M brand positively during all customer interactions.
Support with commercial or operational actions to reach sales targets with the store management team.
General Information Fashion & Trend Awareness
Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers.
Use your product and fashion knowledge to share relevant information with customers.
Team & Development
Retain and share your service, fashion and store operations knowledge and skills with colleagues.
Follow all procedures, routines, and legal requirements in all areas of the store.
Give and receive feedback with your colleagues to learn, develop and support each other.
Participate in relevant available onboarding, introduction processes, trainings and courses relevant for your role and future development.
Retail Operations / Visual & Commercial Execution
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
Operate fitting room and checkout areas according to best practice and processes.
Contribute to a clean and tidy sales floor and back of house, including stockrooms.
Support garment presentation, execution, and maintain attractive merchandise displays, clear trends and stories according to visual and commercial guidelines.
Ensure good stock levels with replenishment routines on the sales floor.
Upkeep and follow best practice for any in‑store OMNI services and in‑store tech services/tools.
Support opening and closing of the store.
Follow all H&S guidelines and legal requirements applicable to the role and responsibilities.
Qualifications Who You Are
You are passionate about fashion and everything we create in‑store.
You are motivated by giving customers a great experience.
You are communicative, creative, curious, motivated, flexible, decisive, and action‑oriented.
You enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role.
You have experience working with customer service in fashion, retail or other service‑related industries.
Why You’ll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
We pride ourselves on being a values‑driven organization, guided by our seven unique values that have been part of our success story for over 75 years.
You will have access to a large global talent community, where career growth and aspirations have no limits.
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off.
You will be able to express your personal style with our employee discount at H&M, Other Stories, and COS.
Job Status Hourly, Non‑Exempt
EEOC Code SLS
Compensation Sales Associates Pay Rate $14.00 per hour
Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card usable at all H&M Group brands in stores and online. Brands covered include H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. In addition to our staff discount, all employees are included in our H&M Incentive Program (HIP).
Inclusion & Diversity H&M is committed to creating and maintaining inclusive, diverse and equitable workplaces across our organization. All diversity dimensions are considered in our recruitment process.
Seniority Level Entry level
Employment Type Contract
Job Function Other
Industries Retail
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About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through your store to actively sell our products and providing customers with support and guidance. You'll use your fashion and product knowledge to give customers all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation, and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service.
Willingness to engage and have conversations with customers to provide excellent service.
Guide customers through our fashion trends, stories and products in all areas of the store.
Ability to effectively promote and sell our products to customers.
Actively promote our Customer Loyalty App (Hello Member) and in‑store sustainability initiatives.
Represent yourself and the H&M brand positively during all customer interactions.
Support with commercial or operational actions to reach sales targets with the store management team.
General Information Fashion & Trend Awareness
Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers.
Use your product and fashion knowledge to share relevant information with customers.
Team & Development
Retain and share your service, fashion and store operations knowledge and skills with colleagues.
Follow all procedures, routines, and legal requirements in all areas of the store.
Give and receive feedback with your colleagues to learn, develop and support each other.
Participate in relevant available onboarding, introduction processes, trainings and courses relevant for your role and future development.
Retail Operations / Visual & Commercial Execution
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
Operate fitting room and checkout areas according to best practice and processes.
Contribute to a clean and tidy sales floor and back of house, including stockrooms.
Support garment presentation, execution, and maintain attractive merchandise displays, clear trends and stories according to visual and commercial guidelines.
Ensure good stock levels with replenishment routines on the sales floor.
Upkeep and follow best practice for any in‑store OMNI services and in‑store tech services/tools.
Support opening and closing of the store.
Follow all H&S guidelines and legal requirements applicable to the role and responsibilities.
Qualifications Who You Are
You are passionate about fashion and everything we create in‑store.
You are motivated by giving customers a great experience.
You are communicative, creative, curious, motivated, flexible, decisive, and action‑oriented.
You enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role.
You have experience working with customer service in fashion, retail or other service‑related industries.
Why You’ll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
We pride ourselves on being a values‑driven organization, guided by our seven unique values that have been part of our success story for over 75 years.
You will have access to a large global talent community, where career growth and aspirations have no limits.
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off.
You will be able to express your personal style with our employee discount at H&M, Other Stories, and COS.
Job Status Hourly, Non‑Exempt
EEOC Code SLS
Compensation Sales Associates Pay Rate $14.00 per hour
Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card usable at all H&M Group brands in stores and online. Brands covered include H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. In addition to our staff discount, all employees are included in our H&M Incentive Program (HIP).
Inclusion & Diversity H&M is committed to creating and maintaining inclusive, diverse and equitable workplaces across our organization. All diversity dimensions are considered in our recruitment process.
Seniority Level Entry level
Employment Type Contract
Job Function Other
Industries Retail
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