MSC Industrial Supply Co.
Inside Sales Strategic Consultant
MSC Industrial Supply Co.
– Portland, ME
Employment Type:
Full Time
About the Role The Inside Sales Strategic Consultant is a key driver of MSC's long‑term growth, responsible for maintaining and expanding relationships with existing customers and uncovering high‑value cross‑sell and upselling opportunities within key account locations. Managing portfolios with potential revenues exceeding $250K, the role builds relationships with buyers and identifies strategic business opportunities.
Key Responsibilities
Drive profitable revenue growth by managing a portfolio with potential revenue exceeding $250K by developing opportunities for existing customers' locations in the early stages of their lifecycle.
Conduct discovery conversations to profile customers, identifying company size, end markets, decision‑making processes, and known or emerging business challenges.
Build and maintain executive‑level relationships with business owners, plant managers, procurement leaders, and operations managers to influence buying decisions.
Maintain structured contact cadences with all prospects and customers, ensuring proactive engagement and acting on missed intervals.
Manage Salesforce records, including contact details, meeting notes, pipeline stages, deal status, and follow‑ups to ensure data integrity and accurate forecasting.
Execute high‑volume prospecting activity to sustain pipeline momentum and uncover new opportunities.
Transition customers from status quo by providing proactive insights that create awareness of risks and opportunities, shaping buying decisions toward MSC solutions.
Deliver quantified value statements and profitability analyses to support business case justification and strengthen long‑term customer partnerships.
Leverage internal resources, enablement tools, and supplier partnerships to maximize customer outcomes and reinforce MSC's solutions impact.
Collaborate cross‑functionally with Business Development and Field Sales teams to ensure seamless handoffs and continuity of customer experience.
Complete professional development training in areas such as presentation skills, negotiation, account planning, and digital sales enablement to continuously advance capabilities.
Actively promote MSC's culture of collaboration, innovation, and accountability by supporting new initiatives, participating in cross‑functional projects, and fostering unity of purpose.
Qualifications
High school diploma or equivalent required; bachelor's degree preferred.
Minimum 2 years of sales experience with a proven track record of achieving or exceeding sales goals.
Strong knowledge of sales and prospecting techniques; certification in Value Selling, Challenger Sales, or similar methodology preferred.
Demonstrated success in sales execution, including prospecting, negotiation, relationship management, and closing.
Proficiency with Microsoft Office (Word, Excel, PowerPoint); CRM experience required; knowledge of e‑business tools a plus.
Excellent presentation and communication skills, with the ability to deliver compelling proposals and communicate effectively across channels.
Strong analytical and decision‑making skills with the ability to quickly assess opportunities and recommend solutions.
Highly organized with strong attention to detail, follow‑through, and time management skills.
Adaptable and resilient, able to thrive in a dynamic environment and adjust to changing business practices or market conditions.
Self‑motivated with a competitive spirit and strong drive to achieve results.
Ability to work independently and collaboratively across multiple business functions (e.g., Marketing, Product Management, Finance).
Proven ability to build relationships and collaborate with business leaders, even in environments with competing priorities.
Bonus Points If You Have
Industrial or manufacturing segment experience preferred.
Other Requirements
A valid driver's license may be required.
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
Willingness to comply with customer safety and PPE protocols.
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).
Compensation:
$59,920 – $94,160 base + commission, depending on experience.
Applicants must be currently authorized to work in the United States. No visa sponsorship is available for this position.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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– Portland, ME
Employment Type:
Full Time
About the Role The Inside Sales Strategic Consultant is a key driver of MSC's long‑term growth, responsible for maintaining and expanding relationships with existing customers and uncovering high‑value cross‑sell and upselling opportunities within key account locations. Managing portfolios with potential revenues exceeding $250K, the role builds relationships with buyers and identifies strategic business opportunities.
Key Responsibilities
Drive profitable revenue growth by managing a portfolio with potential revenue exceeding $250K by developing opportunities for existing customers' locations in the early stages of their lifecycle.
Conduct discovery conversations to profile customers, identifying company size, end markets, decision‑making processes, and known or emerging business challenges.
Build and maintain executive‑level relationships with business owners, plant managers, procurement leaders, and operations managers to influence buying decisions.
Maintain structured contact cadences with all prospects and customers, ensuring proactive engagement and acting on missed intervals.
Manage Salesforce records, including contact details, meeting notes, pipeline stages, deal status, and follow‑ups to ensure data integrity and accurate forecasting.
Execute high‑volume prospecting activity to sustain pipeline momentum and uncover new opportunities.
Transition customers from status quo by providing proactive insights that create awareness of risks and opportunities, shaping buying decisions toward MSC solutions.
Deliver quantified value statements and profitability analyses to support business case justification and strengthen long‑term customer partnerships.
Leverage internal resources, enablement tools, and supplier partnerships to maximize customer outcomes and reinforce MSC's solutions impact.
Collaborate cross‑functionally with Business Development and Field Sales teams to ensure seamless handoffs and continuity of customer experience.
Complete professional development training in areas such as presentation skills, negotiation, account planning, and digital sales enablement to continuously advance capabilities.
Actively promote MSC's culture of collaboration, innovation, and accountability by supporting new initiatives, participating in cross‑functional projects, and fostering unity of purpose.
Qualifications
High school diploma or equivalent required; bachelor's degree preferred.
Minimum 2 years of sales experience with a proven track record of achieving or exceeding sales goals.
Strong knowledge of sales and prospecting techniques; certification in Value Selling, Challenger Sales, or similar methodology preferred.
Demonstrated success in sales execution, including prospecting, negotiation, relationship management, and closing.
Proficiency with Microsoft Office (Word, Excel, PowerPoint); CRM experience required; knowledge of e‑business tools a plus.
Excellent presentation and communication skills, with the ability to deliver compelling proposals and communicate effectively across channels.
Strong analytical and decision‑making skills with the ability to quickly assess opportunities and recommend solutions.
Highly organized with strong attention to detail, follow‑through, and time management skills.
Adaptable and resilient, able to thrive in a dynamic environment and adjust to changing business practices or market conditions.
Self‑motivated with a competitive spirit and strong drive to achieve results.
Ability to work independently and collaboratively across multiple business functions (e.g., Marketing, Product Management, Finance).
Proven ability to build relationships and collaborate with business leaders, even in environments with competing priorities.
Bonus Points If You Have
Industrial or manufacturing segment experience preferred.
Other Requirements
A valid driver's license may be required.
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
Willingness to comply with customer safety and PPE protocols.
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).
Compensation:
$59,920 – $94,160 base + commission, depending on experience.
Applicants must be currently authorized to work in the United States. No visa sponsorship is available for this position.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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