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AVANT Communications

Channel Manager I

AVANT Communications, Frisco, Texas, United States, 75034

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Channel Manager I AVANT Communications

Purpose of the Position: The Channel Manager I (CM-I) is responsible for tactically driving opportunities through the sales cycle for a group of reassigned AVANT Trusted Advisors in the respective market. These activities are performed primarily via telephone, in-market meetings, and email. The CM-I will actively participate in coordinated sales calls with the trusted advisors and Suppliers. The CM-I will be expected to meet or exceed target key performance metrics and quota.

Limited Travel Required. This is a hybrid role, requiring the candidate to be based in the Frisco/Dallas area with the ability to work in our HQ office at least once per week, however, this is subject to change.

Essential Functions

Recruit new trusted advisors in assigned market (exceptions will be made based on market)

First point of contact for escalations

Secondary contact for quotes and contracts

On-board and Re-board select partners which includes training on the Pathfinder, adoption of the automation processes via the Pathfinder, and introduction to vendors

Conduct Semi-Annual Reviews with select partners

Drive attendance at regular sales, in market events and technical trainings

Drive partner participation and sales through marketing campaigns and other programs

Manage all opportunities and funnel in Salesforce

Maintain a high level of knowledge on all products, programs and promotions

Enable Partners to Think AVANT First!

Qualification Highlights

Extremely well organized with strong attention to detail

Technologically savvy; including high familiarity with Word, Excel, and data base applications involving computer use and data entry

Uses logical, practical and systematic approach to problem solving

Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints

Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude

Creative problem-solving skills in assessing customer issues, identifying possible solutions, then implementing long-term strategy solutions

Thrive in an environment that values high efficiency, personal dependability, and organizational commitment

Ability to articulate well over the phone

Requirements

A BS/BA degree from an accredited college/university; MBA or advanced degree in related field of study preferred

2-5 years’ experience in the IT or Telecom Channel

Excellent verbal and written communication skills

Excellent interpersonal and conflict resolution skills

Excellent ability to influence decision making at all levels of organization

Excellent organizational skills and attention to detail

Strong analytical and problem-solving skills

Proficient with Microsoft Office Suite or related software

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Commuter Benefits

401K Match

Unlimited PTO

Generous Parental Leave

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.

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