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Christian Dior Couture

Sales Associate - Atlanta Phipps

Christian Dior Couture, Atlanta, Georgia, United States, 30383

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Sales Associate - Atlanta Phipps

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Christian Dior Couture .

Job Purpose:

The Sales Associate is responsible for delivering best‑in‑class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies, and understanding Boutique operating processes.

Responsibilities

Achieve and exceed individual sales goals and key performance indicators (KPI) including sales volume, units per transaction (UPT), and average dollar per transaction (ADS).

Maintain a strong drive for results and a positive, team‑first attitude at all times.

Ensure a welcoming, client‑focused environment, offering best‑in‑class service in‑person, over the phone, and through electronic communication.

Develop a local and international client book, recruit and develop top clients.

Demonstrate strong product expertise, engaging clients through product details and stories.

Problem‑solve in partnership with the leadership team to resolve client issues in a manner that benefits the business.

Support floor moves, merchandising, visual merchandising, and housekeeping as needed.

Locate merchandise at other Boutiques for clients and accurately process charge‑send sales per company guidelines.

Manage individual stock assignments, organizing stock on the floor and in the heart of the house.

Participate in all inventory and cycle counts, protecting Boutique assets by following operating procedures.

Assist in packing or wrapping customers’ merchandise when necessary.

Qualifications

At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

Strong drive for business results with a passion for creativity, fashion, and the brand.

Ability to develop strong, lasting relationships through excellent communication, organization, and follow‑through skills.

Provide outstanding customer service, including in‑person, over the phone, and electronic communication.

Read, count, and write to accurately complete all business and client‑related documentation.

Adaptable priority management and time‑management in a fast‑paced environment.

Availability to work varied hours/days, including nights, weekends, and holidays as needed.

Operate all necessary equipment, including phone systems, cash register, sensor‑tag remover, computers, and related office equipment.

Stand for extended periods, move merchandise, lift at least 30 lbs.

Willingness to adhere to all company policies, procedures, regulations, and standards.

Company Overview Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture, sublimating its unique savoir‑faire and creativity through empowering "metiers d’art." Our Maison is a destination for sustainable growth & success where we shape the future of our talents in a positive, authentic & generous environment.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance of creating communities with shared values that enrich and impact beyond our organization.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Training, Management, and Customer Service

Industries

Retail Luxury Goods and Jewelry

Location & Compensation Atlanta, GA – $50,000.00–$125,000.00

Equal Employment Opportunity Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and partners share common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

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