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Drucker + Falk, LLC

Area Property Manager

Drucker + Falk, LLC, Raleigh, North Carolina, United States, 27601

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Area Property Manager – Drucker + Falk, LLC The Area Property Manager reports to the Director of Multifamily Management and oversees the daily operations of a residential complex, ensuring the property is maintained in good condition and operated with fiscal stability.

TRAVEL IS REQUIRED

Essential Responsibilities

Train and supervise all staff members under their direct supervision.

Hire and terminate employees in accordance with Drucker + Falk LLC policy.

Write employee evaluations and recommend salary increases or advancement.

Maintain accurate payroll records and adhere to payroll policies and cutoff dates.

Adhere to all Drucker + Falk policies.

Prepare, process, and sign leases and related documents.

Assist in rent collection and manage delinquency matters.

Maintain records of all financial transactions for the property.

Follow all authorized accounting policies, including account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly and special accounting items.

Purchase office supplies in line with company policy. Spend within authorized ceilings.

Supervise outside contractors working on the property.

Handle move‑in and move‑out details, with emphasis on apartment inspection check‑ins and check‑outs.

Ensure residents receive a clean, well‑maintained community.

Work within budget and notify the Director of any potential variations.

Resolve resident complaints.

Report accidents and emergencies to the Directors immediately and prepare the proper reports.

Ensure maintenance requests are handled promptly; notify residents of any delays.

Continuously inspect the property and improvements, record deficiencies, and take necessary action within budgetary allocations.

Establish schedules and assign personnel for routine maintenance and emergency coverage.

Assign personnel for office coverage and resident assistance as needed.

Oversee all aspects of marketing the apartment community.

Work directly with the Regional Property Manager to prepare the annual operating budget.

Perform other duties as assigned.

Supervisory Responsibilities Includes staff in planning, decision‑making, facilitation, and process improvement; takes responsibility for employees’ activities; provides regular performance feedback; develops employees’ skills and encourages growth; solicits and applies feedback from employees, residents, and owners.

Education and/or Experience

7 years general, full‑time business experience

5 years’ experience in Property Management

Certificates, Licenses, Registrations ARM, CAM, RAM, or HCCP preferred.

Other Skills and Abilities Knowledge of Residential Property Management

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations.

Project Management – Communicates changes and progress; completes projects on time and within budget.

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills – Maintains confidentiality; keeps emotions under control.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; demonstrates group presentation skills.

Written Communication – Writes clearly and informatively; presents numerical data effectively; reads and interprets written information.

Teamwork – Gives and welcomes feedback; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Delegation – Delegates work assignments; matches responsibilities to the person; gives authority to work independently; sets expectations and monitors delegated activities.

Managing People – Includes staff in planning, decision‑making, facilitation and process improvement; takes responsibility for subordinates’ activities; provides regular performance feedback; develops subordinates’ skills and encourages growth; solicits and applies feedback from employees, residents, and owners.

Cost Consciousness – Works within approved budget; develops and implements cost‑saving measures; contributes to profits and revenue; conserves organizational resources; works within the established budget and notifies the Regional Property Manager of possible variations.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; supports affirmative action and respects diversity.

Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to draft routine reports and correspondence; ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills – Knowledge of accounting software, spreadsheet software, and word‑processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competitive Benefits include Health, Dental, Life, 401(k), Employees Assistance Program, Long-Term Disability, Vacation, and Sick Leave.

EOE/Drug Free Workplace

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