Future Metals - A Marmon | Berkshire Hathaway Company
Sales Program Manager
Future Metals - A Marmon | Berkshire Hathaway Company, Arlington, Texas, United States, 76000
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Sales Program Manager
role at
Future Metals - AMarmon | Berkshire Hathaway Company .
Future Metals LLC is part of Marmon Holdings, backed by Berkshire Hathaway. We’re committed to making a positive impact, providing diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Overview The Sales Program Manager is responsible for visiting customers, seeking new customers, and identifying additional sales opportunities. They interact with customers in person, via phone, and email to provide best-in-class service to contract customers. This includes handling long-term agreements, order releases and deliveries, generating quotes, submitting orders, obtaining feedback, and acting as the main point of contact for open orders. Ideal candidates should be enthusiastic communicators, thoughtful listeners, dedicated team players, and have a strong desire to grow and succeed in their role.
Responsibilities
Handle sales inquiries, orders, deliveries and customer communications throughout the order fulfillment process
Forecast product growth, explore new markets, and monitor competitors to inform strategic decisions
Automate / improve inventory and forecasting analysis tools together with purchasing team
Manage and update customer databases or portals as required
Promote and market new products or value-added services
Price stock inventory items as well as cut to size parts
Accurately entering quote/order information into the computer system
Sourcing non-stock (buyout) items to fulfill customer requirements
Expedite and track customer orders
Maintain positive relationships with established customers
Represent Future Metals at customer visits, trade shows, conferences, and on social media to bolster our market presence
Up to 30% travel
Communicate with management and other employees to facilitate customer satisfaction and further sales
Qualifications
College degree preferred or five (5) years of related sales experience and/or training; or equivalent combination of education and experience
Previous customer service or sales support experience required
Competencies
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively; listens and seeks clarification; responds well to questions; participates in meetings.
Written Communication - Writes clearly and informatively; edits for spelling and grammar; presents numerical data effectively.
Quality Management - Looks for ways to improve and promote quality
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity.
Attendance/Punctuality - Is consistently at work and on time; ensures responsibilities are covered when absent; arrives on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions.
Computer Skills - MS Word, Excel, and Internet usage
Physical Requirements
Ability to safely and successfully perform the essential job functions consistent with applicable standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with applicable standards
Light work – Exerting up to 20 pounds of force occasionally
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
We are not responsible for any external listings or referrals beyond this description.
#J-18808-Ljbffr
Sales Program Manager
role at
Future Metals - AMarmon | Berkshire Hathaway Company .
Future Metals LLC is part of Marmon Holdings, backed by Berkshire Hathaway. We’re committed to making a positive impact, providing diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Overview The Sales Program Manager is responsible for visiting customers, seeking new customers, and identifying additional sales opportunities. They interact with customers in person, via phone, and email to provide best-in-class service to contract customers. This includes handling long-term agreements, order releases and deliveries, generating quotes, submitting orders, obtaining feedback, and acting as the main point of contact for open orders. Ideal candidates should be enthusiastic communicators, thoughtful listeners, dedicated team players, and have a strong desire to grow and succeed in their role.
Responsibilities
Handle sales inquiries, orders, deliveries and customer communications throughout the order fulfillment process
Forecast product growth, explore new markets, and monitor competitors to inform strategic decisions
Automate / improve inventory and forecasting analysis tools together with purchasing team
Manage and update customer databases or portals as required
Promote and market new products or value-added services
Price stock inventory items as well as cut to size parts
Accurately entering quote/order information into the computer system
Sourcing non-stock (buyout) items to fulfill customer requirements
Expedite and track customer orders
Maintain positive relationships with established customers
Represent Future Metals at customer visits, trade shows, conferences, and on social media to bolster our market presence
Up to 30% travel
Communicate with management and other employees to facilitate customer satisfaction and further sales
Qualifications
College degree preferred or five (5) years of related sales experience and/or training; or equivalent combination of education and experience
Previous customer service or sales support experience required
Competencies
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively; listens and seeks clarification; responds well to questions; participates in meetings.
Written Communication - Writes clearly and informatively; edits for spelling and grammar; presents numerical data effectively.
Quality Management - Looks for ways to improve and promote quality
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity.
Attendance/Punctuality - Is consistently at work and on time; ensures responsibilities are covered when absent; arrives on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions.
Computer Skills - MS Word, Excel, and Internet usage
Physical Requirements
Ability to safely and successfully perform the essential job functions consistent with applicable standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with applicable standards
Light work – Exerting up to 20 pounds of force occasionally
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
We are not responsible for any external listings or referrals beyond this description.
#J-18808-Ljbffr