Hacienda Community Development Corp. (CDC)
Resident Services Coordinator - Bilingual English/Somali Required
Hacienda Community Development Corp. (CDC), Portland, Oregon, United States, 97204
Resident Services Coordinator (Bilingual English/Somali Required)
Organization:
Hacienda Community Development Corporation
Date Posted:
November 18, 2025
Location:
Portland, OR
Position Type:
Full-Time; Non-Exempt – 4 Day Workweek!
Primary Job Functions:
Social Services; Resource Navigation
Education:
An associate's degree or higher is preferred.
Experience:
At least three years.
Language:
Bilingual English/Somali required.
Salary:
$47,840/year, paid hourly, with up to 3% bilingual premium increase after 90 days.
Description & Details Hacienda CDC is a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy. We are searching for a Somali‑speaking Resident Services Coordinator to bring their passion for serving people and the community while tackling new challenges with creativity and empathy.
When you join the Resident Services team, you are part of a team dedicated to their work and the clients they serve. Your primary tasks will include providing support to the primarily Somali residents of our communities by directing them to resources that promote housing stability and resident health, engaging with Permanent Supportive Housing (PSH) residents to promote community integration, fostering community building among residents and property management, and more.
What we offer
A mission focused on connecting low‑income households and communities of color to new opportunities.
An excellent opportunity to make a positive impact on our communities.
Starting salary of $47,840/year, paid hourly, and a generous benefits package.
Primary Responsibilities
Support resident housing stability through resource navigation, skill‑building workshops, and collaboration with property management.
Build a network of resources to support eviction prevention, resident health, economic empowerment, and strong social connections among residents.
Engage with community members, including Somali families and PSH residents, with cultural sensitivity and in a trauma‑informed manner.
Collaborate with the PSH service provider to ensure coordinated support.
Complete resident intakes, maintain resident services databases, and produce required reports.
Cultivate and maintain positive relationships with residents, onsite staff, and internal Hacienda teams.
Conduct new tenant orientations, monthly newsletters, and daily touchpoints.
Evaluate resident data, program assessments, and information to inform partnerships and resident activities.
Coordinate and host monthly resident activities, including events, workshops, meetings, and celebrations.
Facilitate weekly meetings with property managers to review rent‑payment data and plan support.
Engage residents in neighborhood initiatives, housing developments, and other projects.
Ideal Candidate Must Have
Minimum of three years experience in community engagement/outreach, community organizing, or case management.
Associate's degree with two years of experience in similar roles.
Bilingual English/Somali ability.
On‑site availability daily and flexible for occasional evenings/weekends.
Strong teamwork, organization, and task prioritization skills.
Willingness to learn housing rules and regulations such as Fair Housing, ADA, Reasonable Accommodations.
Ability to handle sensitive and confidential information.
Practical trauma‑informed care techniques.
Preferable
Experience or knowledge of property management and leases.
Bachelor's degree in Social Work, Psychology, Sociology, etc.
Knowledge of Somali community and cultural practices.
Experience with mental health, substance use, and homeless populations, especially PSH settings.
Knowledge of eviction prevention methods and rent assistance resources.
Local resource knowledge (food banks, OHP, schools).
Partnership coordination experience.
Spanish language proficiency.
CPR certification or ability to obtain within 90 days.
NOTE TO CANDIDATES Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. Hacienda CDC is committed to building a diverse and inclusive organization, and we strongly encourage you to apply, even if you do not believe you meet every one of the qualifications as described or if you require a reasonable accommodation to apply for or perform job duties.
Hacienda CDC also recognizes the excellent leadership and teamwork capabilities of those who have served our country and acknowledges their unique viewpoints. All veterans are welcomed and encouraged to apply. Please include your military experience on your resume so that we can prioritize you.
Benefits
Medical/Vision (HMO, PPO, HDHP options)
Dental (PPO, HMO/ortho)
Hacienda covers 90% of employee‑only health premiums, 70% of family health premiums, 100% of dental
4‑Day Workweek – usually Monday‑Thursday
Paid Time Off: 0‑2 yrs/3.6 weeks, 3‑4 yrs/4.6 weeks, 5‑9 yrs/5.6 weeks
10 paid holidays per year
401(k) Plan, 2% company match
Flexible Spending Account (FSA)
Health Spending Account (HSA)
Paid Parental Leave – 6 weeks
Tuition Reimbursement
Professional Development
Laptop and monthly cell phone stipend
Long‑term disability insurance
Life insurance
Employee Assistance Program
Location Hacienda CDC headquarters are located in the Cully neighborhood, near the Portland Airport.
About Hacienda Community Development Corporation (CDC) Hacienda Community Development Corporation is a Latino‑led organization dedicated to advancing the social and economic mobility of all communities. Founded in 1992, we provide housing and supportive services in Cully, a low‑income, predominantly Latinx community. Today, we have 11 affordable housing communities and serve over 917 residents. We embrace a holistic approach and serve Latino communities regionally. We are Oregon’s largest Latino‑led, Latino‑serving housing organization and value work‑life balance and self‑care.
Pay Salary range as advertised will be offered within the posted range and tailored to the individual's experience, education, and abilities.
To Apply Please submit a resume and cover letter explaining your interest in the position. If you require special assistance completing your application, please call 504‑961‑6416.
Equal Opportunity Statement HACIENDA CDC is an Equal Opportunity Employer. The company's policy is to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Hacienda Community Development Corporation
Date Posted:
November 18, 2025
Location:
Portland, OR
Position Type:
Full-Time; Non-Exempt – 4 Day Workweek!
Primary Job Functions:
Social Services; Resource Navigation
Education:
An associate's degree or higher is preferred.
Experience:
At least three years.
Language:
Bilingual English/Somali required.
Salary:
$47,840/year, paid hourly, with up to 3% bilingual premium increase after 90 days.
Description & Details Hacienda CDC is a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy. We are searching for a Somali‑speaking Resident Services Coordinator to bring their passion for serving people and the community while tackling new challenges with creativity and empathy.
When you join the Resident Services team, you are part of a team dedicated to their work and the clients they serve. Your primary tasks will include providing support to the primarily Somali residents of our communities by directing them to resources that promote housing stability and resident health, engaging with Permanent Supportive Housing (PSH) residents to promote community integration, fostering community building among residents and property management, and more.
What we offer
A mission focused on connecting low‑income households and communities of color to new opportunities.
An excellent opportunity to make a positive impact on our communities.
Starting salary of $47,840/year, paid hourly, and a generous benefits package.
Primary Responsibilities
Support resident housing stability through resource navigation, skill‑building workshops, and collaboration with property management.
Build a network of resources to support eviction prevention, resident health, economic empowerment, and strong social connections among residents.
Engage with community members, including Somali families and PSH residents, with cultural sensitivity and in a trauma‑informed manner.
Collaborate with the PSH service provider to ensure coordinated support.
Complete resident intakes, maintain resident services databases, and produce required reports.
Cultivate and maintain positive relationships with residents, onsite staff, and internal Hacienda teams.
Conduct new tenant orientations, monthly newsletters, and daily touchpoints.
Evaluate resident data, program assessments, and information to inform partnerships and resident activities.
Coordinate and host monthly resident activities, including events, workshops, meetings, and celebrations.
Facilitate weekly meetings with property managers to review rent‑payment data and plan support.
Engage residents in neighborhood initiatives, housing developments, and other projects.
Ideal Candidate Must Have
Minimum of three years experience in community engagement/outreach, community organizing, or case management.
Associate's degree with two years of experience in similar roles.
Bilingual English/Somali ability.
On‑site availability daily and flexible for occasional evenings/weekends.
Strong teamwork, organization, and task prioritization skills.
Willingness to learn housing rules and regulations such as Fair Housing, ADA, Reasonable Accommodations.
Ability to handle sensitive and confidential information.
Practical trauma‑informed care techniques.
Preferable
Experience or knowledge of property management and leases.
Bachelor's degree in Social Work, Psychology, Sociology, etc.
Knowledge of Somali community and cultural practices.
Experience with mental health, substance use, and homeless populations, especially PSH settings.
Knowledge of eviction prevention methods and rent assistance resources.
Local resource knowledge (food banks, OHP, schools).
Partnership coordination experience.
Spanish language proficiency.
CPR certification or ability to obtain within 90 days.
NOTE TO CANDIDATES Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. Hacienda CDC is committed to building a diverse and inclusive organization, and we strongly encourage you to apply, even if you do not believe you meet every one of the qualifications as described or if you require a reasonable accommodation to apply for or perform job duties.
Hacienda CDC also recognizes the excellent leadership and teamwork capabilities of those who have served our country and acknowledges their unique viewpoints. All veterans are welcomed and encouraged to apply. Please include your military experience on your resume so that we can prioritize you.
Benefits
Medical/Vision (HMO, PPO, HDHP options)
Dental (PPO, HMO/ortho)
Hacienda covers 90% of employee‑only health premiums, 70% of family health premiums, 100% of dental
4‑Day Workweek – usually Monday‑Thursday
Paid Time Off: 0‑2 yrs/3.6 weeks, 3‑4 yrs/4.6 weeks, 5‑9 yrs/5.6 weeks
10 paid holidays per year
401(k) Plan, 2% company match
Flexible Spending Account (FSA)
Health Spending Account (HSA)
Paid Parental Leave – 6 weeks
Tuition Reimbursement
Professional Development
Laptop and monthly cell phone stipend
Long‑term disability insurance
Life insurance
Employee Assistance Program
Location Hacienda CDC headquarters are located in the Cully neighborhood, near the Portland Airport.
About Hacienda Community Development Corporation (CDC) Hacienda Community Development Corporation is a Latino‑led organization dedicated to advancing the social and economic mobility of all communities. Founded in 1992, we provide housing and supportive services in Cully, a low‑income, predominantly Latinx community. Today, we have 11 affordable housing communities and serve over 917 residents. We embrace a holistic approach and serve Latino communities regionally. We are Oregon’s largest Latino‑led, Latino‑serving housing organization and value work‑life balance and self‑care.
Pay Salary range as advertised will be offered within the posted range and tailored to the individual's experience, education, and abilities.
To Apply Please submit a resume and cover letter explaining your interest in the position. If you require special assistance completing your application, please call 504‑961‑6416.
Equal Opportunity Statement HACIENDA CDC is an Equal Opportunity Employer. The company's policy is to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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