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BYD

Senior Customer Complaints & After-Sales Lead

BYD, Los Angeles, California, United States, 90079

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A renewable energy company in Los Angeles is seeking a Senior Customer Complaint Specialist to interpret project contracts and manage customer service in the call center. The ideal candidate has a Bachelor's degree and at least 1 year of experience in customer complaint handling or service management. You will train to optimize after-sales systems and collect feedback to improve service quality. Strong communication and analytical skills are essential for success in this role. #J-18808-Ljbffr