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Huffines Auto Dealerships

Automotive Service Advisor

Huffines Auto Dealerships, Granite Heights, Wisconsin, United States

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Huffines Auto Dealerships Pay Range This range is provided by Huffines Auto Dealerships. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range \$90,000.00/yr - \$120,000.00/yr

Huffines Service Departments Well-qualified and experienced industry professionals may qualify for a sign-on bonus

If you are an experienced dealership service advisor with at least 3-5 years of experience, we encourage you to apply

Immediate interviews available

Well-qualified and experienced industry professionals may qualify for a sign-on bonus

Huffines operates 10 dealerships across

McKinney, Plano, Lewisville, and Corinth , representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to “WOW” our customers, team members, community, and peers. Join a company consistently voted a “Top Places to Work” in DFW, where growth, opportunity, and customer excellence drive everything we do!

Automotive Service Advisor Job Description The Huffines Service Advisor acts as the primary point-of-contact for customers arriving at the dealership via the service department. They provide a world-class experience by genuinely engaging with customers to understand their needs, helping them determine services and relevant costs, setting and managing expectations, and maintaining communication with customers to update them about their vehicle's status.

Automotive Service Advisor Responsibilities

Approaches and interacts with customers in a professional manner both in person or over the phone

Communicates enthusiasm and compassion with customers to meet their needs

Active listening skills and can effectively translate needed information to others

Establishes a manageable daily routine with self-organizational disciplines designed to meet company and customer expectations

Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems

Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations

Ensures that required documentation is complete and is in compliance with regulations and standards

Complies with and enforces all safety policies and procedures

Attends all staff meetings, trainings, and educational classes as required

Keeps abreast of new products, features, accessories, etc., and their benefits to customers

Performs other duties as assigned

Automotive Service Advisor Requirements

Minimum three years of dealership service advisor experience

Some post-secondary automotive training

Demonstrated ability to work well with others and be a team player

Results-oriented self-starter

Unrestricted driver license and clean driving record

Demonstrated strong performance record

Outstanding communication and interpersonal skills

Commitment to delivering world-class customer service

Demonstrated desire to learn new processes and adapt quickly

Proficiency in computer skills

Huffines Compensation and Benefits

Competitive market wages

Option benefits including medical, vision, dental, and Health Savings Account (HSA)

Flexible work week (no mandatory overtime)

401(k) with company match

Company-paid life insurance

Employee discounts

Paid time off (PTO)

Paid holidays

Company provided meal on Saturdays

Chaplain Services

HUFFINES IS A DRUG-FREE WORKPLACE In addition to background checks, Huffines performs pre-employment and random drug testing.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Retail

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