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Paretti Family of Dealerships

Service Advisor

Paretti Family of Dealerships, Metairie, Louisiana, us, 70011

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Description of the role: The Service Advisor at Paretti Family of Dealerships plays a crucial role in the overall customer experience and satisfaction. This individual will be responsible for providing exceptional service and assistance to customers requiring automotive maintenance and repairs.

Responsibilities:

Interacting with customers to understand their automotive service needs

Scheduling appointments and managing the service department's calendar

Explaining recommended maintenance and repairs to customers and addressing any questions or concerns

Providing accurate estimates and preparing detailed work orders for service technicians

Coordinating with technicians to ensure timely completion of work and keeping customers updated on the status of their vehicles

Assisting with vehicle pick-up and delivery, as needed

Maintaining a clean and organized work environment

Requirements:

Previous experience as a service advisor or in a customer-facing role within the automotive industry

Strong knowledge of automotive maintenance and repairs

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks in a fast-paced environment

Proficiency in computer systems and software used for service scheduling and work order management

Benefits:

Competitive compensation ranging from $40000 - $80000 per year

Opportunity for career growth and advancement

Healthcare benefits, including medical, dental, and vision coverage

401(k) retirement plan with company match

Paid time off and holidays

About the Company: Paretti Family of Dealerships is a reputable automotive dealership located in Covington, Louisiana. We pride ourselves on providing exceptional customer service and offering high-quality vehicles and services. With a strong commitment to our employees' development and well-being, Paretti Family of Dealerships fosters a supportive and inclusive work environment.

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