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Pest Authority, LLC

Customer Service Representative One - Inbound Sales

Pest Authority, LLC, Richmond, Virginia, United States, 23214

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Pest and Mosquito Authority is Now Hiring: Customer Service Representative One - Inbound Sales Mosquito & Pest Authority | Richmond, VA | Full-Time Are you a people-person who thrives on helping others and loves being part of a positive, fast-paced team? Do you take pride in delivering outstanding customer experiences? If so, we’d love to meet you!

At

Mosquito & Pest Authority , our Customer Service Representatives are the heartbeat of our operation. You’ll be the friendly first voice our customers hear—helping protect families, homes, and businesses from pests and mosquitoes while building long-term relationships.

If you're driven, detail-oriented, and ready to grow in a supportive, team-focused environment, this could be the perfect role for you!

What You’ll Do

Deliver

exceptional customer service

via phone, text, and email

Handle

inbound calls

and conduct outbound follow-ups with professionalism

Schedule services, answer questions about pricing and treatments, and resolve concerns

Upsell and cross-sell

services using consultative sales techniques

Maintain and update

accurate customer records

Consistently meet or exceed

weekly and monthly performance goals

Support marketing initiatives such as

trade shows and special events

Navigate multiple systems while actively listening and data entering with precision

✅ What We’re Looking For

High School Diploma or GED required

Excellent

verbal and written communication skills

Strong

attention to detail and accuracy

Confident explaining products and services to customers

Comfortable multitasking in a call-center-style environment

Proficient in

Microsoft Office (Word, Excel, Outlook)

Sales experience is a plus—but a great attitude is a must!

Additional Requirements

Valid

Virginia Driver’s License

Ability to

pass a background check and drug screening

What We Offer

Competitive hourly pay

with

bonus & incentive opportunities

Room for growth and advancement

in a rapidly expanding company

Employee discounts

on pest and mosquito services

A

fun, supportive, and high-energy workplace culture

Leadership that truly values your success

Benefits

A fun, supportive, and high-energy workplace culture

Competitive hourly pay with bonus & incentive opportunities

Employee discounts

Opportunity for advancement

Training & development

❤️ About Us Our mission is simple:

to help protect families from mosquitoes and the diseases they carry . Every member of our team plays a vital role in delivering peace of mind to our customers so they can enjoy their homes and outdoor spaces comfortably and safely.

Ready to Apply? If you’re motivated, customer-focused, and ready to grow with a company that cares—apply today and start a career you can be proud of! Apply today and build a career with purpose, growth, and real earning potential. Learn more at

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