Hy-Vee, Inc.
Wine & Spirits Clerk
Department:
Wine & Spirits
FLSA:
Non‑Exempt
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Manager (Perishables, Store Operations, Health Wellness Home) and Wine & Spirits Department Manager.
Positions that Report to you: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
Escorting them to the products they’re looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Educates customers about products.
Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
Checks in product, puts product away, and may review invoices.
Maintains displays in the department and throughout the store.
Understands and follows local, state, and company policies on sales of tobacco and liquor.
Removes trash in a timely manner.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Orders product at supervisor’s request.
Assists with inventory as requested.
Builds displays as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities, and Worker Characteristics
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
Education and Experience
No education requirement.
Over six months up to one year of similar or related work experience.
Physical Requirements
Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds frequently; and up to 10 pounds constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions This position is occasionally exposed to dirt, cleaning solvents and equipment movement hazards. There is exposure to temperature extremes and dampness. This is a fast paced work environment with significant pressure.
Equipment Used to Perform Job Two wheeler, cash register, pallet jack, box cutter, feather duster, telephone.
Contacts Has daily contact with customers, employees, suppliers/vendors, federal/state governmental or regulatory agencies, and the general public.
Employment Type Part-time
Seniority Level Entry level
Job Function Management and Manufacturing
Industry: Retail
Employment is contingent upon the successful completion of a pre‑employment drug screen.
Are you ready to smile? Apply today.
#J-18808-Ljbffr
Department:
Wine & Spirits
FLSA:
Non‑Exempt
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Manager (Perishables, Store Operations, Health Wellness Home) and Wine & Spirits Department Manager.
Positions that Report to you: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
Escorting them to the products they’re looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Educates customers about products.
Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
Checks in product, puts product away, and may review invoices.
Maintains displays in the department and throughout the store.
Understands and follows local, state, and company policies on sales of tobacco and liquor.
Removes trash in a timely manner.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Orders product at supervisor’s request.
Assists with inventory as requested.
Builds displays as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities, and Worker Characteristics
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
Education and Experience
No education requirement.
Over six months up to one year of similar or related work experience.
Physical Requirements
Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds frequently; and up to 10 pounds constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions This position is occasionally exposed to dirt, cleaning solvents and equipment movement hazards. There is exposure to temperature extremes and dampness. This is a fast paced work environment with significant pressure.
Equipment Used to Perform Job Two wheeler, cash register, pallet jack, box cutter, feather duster, telephone.
Contacts Has daily contact with customers, employees, suppliers/vendors, federal/state governmental or regulatory agencies, and the general public.
Employment Type Part-time
Seniority Level Entry level
Job Function Management and Manufacturing
Industry: Retail
Employment is contingent upon the successful completion of a pre‑employment drug screen.
Are you ready to smile? Apply today.
#J-18808-Ljbffr